Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celia Cabrales

Summerfield,FL

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Ruby Tuesday. Proven ability to enhance guest engagement and satisfaction through personalized service and effective multitasking. Experienced in cash handling and maintaining a clean, orderly environment, ensuring a positive dining experience for all patrons.

Overview

14
14
years of professional experience

Work History

Server

Ruby Tuesday
10.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Shift Leader

Ruby Tuesday
09.2018 - Current
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Resident Care Aide

The Springs of Lady Lake
07.2013 - 10.2018
  • Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
  • Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
  • Enhanced resident well-being by providing compassionate care and support in daily activities.
  • Followed nutritional plans to prepare optimal meals.

Carhop

Sonic
05.2011 - 06.2014
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Education

CNA - Medical

Taylor College
Belleview, FL
07.2015

Graduated - Business

Belleview High School
Belleview, FL
05.2012

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Ruby Tuesday
10.2018 - Current

Shift Leader

Ruby Tuesday
09.2018 - Current

Resident Care Aide

The Springs of Lady Lake
07.2013 - 10.2018

Carhop

Sonic
05.2011 - 06.2014

CNA - Medical

Taylor College

Graduated - Business

Belleview High School

Similar Profiles

CREATE PROFILE
Celia Cabrales