Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Celia Catalan Keck

Lima,OH

Summary

Dynamic professional with a strong background in customer service and administrative roles, notably at Sport&Textildruck Hirschaid. Excelled in relationship building and technical proficiency, enhancing team productivity and customer satisfaction. Demonstrated leadership potential by streamlining processes, significantly improving efficiency. Skilled in communication and problem-solving, adept at fostering professional relationships and managing confidential information.

Overview

7
7
years of professional experience

Work History

Retail and Administrative Associate

Sport&Textildruck Hirschaid
01.2022 - Current
  • Always working there when i´m back in Germany


Cashier

Tegut
04.2021 - 09.2021
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Retail and Administrative Associate

Sport&Textildruck Hirschaid
04.2018 - 04.2021
  • Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
  • Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
  • Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Contributed to budget management efforts by tracking expenditures and submitting timely expense reports.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Maintained accurate records of staff members'' attendance, leave requests, and overtime hours for accurate payroll processing.
  • Coordinated scheduling for meetings and appointments, ensuring optimal use of time and resources.

Assembly Line Worker Holiday Job

Fa. Massak Gmbh
04.2020 - 04.2020
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Education

Bachelor of Arts - Sport Marketing And Management

University of Northwestern Ohio
Lima, OH
06-2027

Associate of Science -

Otero College
La Junta, CO

High School Diploma -

Theresianum Bamberg
Bamberg, Germany
06-2023

Skills

  • Relationship building
  • Communication Skills
  • Teamwork
  • Time Management
  • Problem-Solving
  • Customer-Service
  • Adaptability
  • Organizational Skills
  • Technical Proficiency
  • Leadership Potential

Languages

German
Native or Bilingual
English
Full Professional

Interests

  • Backpacking and Hiking
  • Photography
  • Music
  • Dance
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Soccer
  • Skiing
  • Reading

Timeline

Retail and Administrative Associate

Sport&Textildruck Hirschaid
01.2022 - Current

Cashier

Tegut
04.2021 - 09.2021

Assembly Line Worker Holiday Job

Fa. Massak Gmbh
04.2020 - 04.2020

Retail and Administrative Associate

Sport&Textildruck Hirschaid
04.2018 - 04.2021

Bachelor of Arts - Sport Marketing And Management

University of Northwestern Ohio

Associate of Science -

Otero College

High School Diploma -

Theresianum Bamberg

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Celia Catalan Keck