Celia Labianco
Altamonte Springs,FL
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Manager
7-Eleven
Altamonte Springs, USA
04.2024 - 05.2025
- Processed customer transactions accurately and efficiently at a convenience store.
- Maintained cleanliness and organization of the checkout area for a positive experience.
- Managed inventory levels using company software to optimize stock availability.
- Supported recruitment efforts by conducting interviews and onboarding new hires.
- Maintained up-to-date knowledge of company products and services.
Store Manager
7 eleven
Maitland, USA
05.2021 - 05.2024
- Store Manger duties include cash handling, inventory scheduling. Dealing with vendors/reps/maintenance. Keeping store clean everything up to code for inspections. Hiring and interviewing, audits, paperwork Handling lottery. Running a gas station and handling staff/customers and their needs.
Customer Service Associate
Wawa
Altamonte Springs, USA
12.2019 - 06.2021
- Cashier stocker beverage attendant and food handling. Keep store clean and customers happy. Helped unload trucks.
- Maintained cleanliness and organization of the deli counter area.
- Followed food safety guidelines to ensure product quality and safety.
- Provided training to new staff on deli procedures and customer service skills.
- Served beverages to customers in a fast-paced environment.
- Stocked supplies and restocked inventory as needed throughout shifts.
- Handled cash transactions and processed payments accurately.
- Assisted customers with product inquiries and service issues.
- Collaborated with team members to improve customer service experience.
Picker/Packer
Joann Fabric & Crafts store
Altamonte Springs, USA
08.2020 - 12.2020
- Picking orders from online customers and packing them.
Breakfast Attendant
Town. Suites by marriott
Altamonte Springs, USA
08.2019 - 12.2019
- Serve breakfast to hotel guests and tend to their needs. Keep kitchen and dining room clean. Stock and rotate daily. Submitting inventory for kitchen twice weekly. Make sure food is up to code and health standards.
Cook
Foxtail coffee co
Altamonte Springs, USA
12.2018 - 07.2019
- Make breakfast sandwiches working on the grill, prep paninis, cleaning, following health code and safety standards.
Lead Customer Service Representative
Circle K
Longwood, USA
04.2015 - 01.2019
- Providing excellent customer service, cleaning inside store and outside by pumps, handle store ordering, audits and inventory. In charge of tobacco, handling transactions with restricted sales items such as lottery, tobacco, and beer.
Crew Member
McDonald's
Longwood, USA
10.2014 - 05.2015
- Cashier drive thru and I was employee of the month my second month there.
Retail Associate
Kohl's
Secaucus, Nj
03.2014 - 09.2014
- Assisting customers, hang/folding apparel, maintain clean area when assigned to one, stocking and maintaining fitting rooms.
- Processed transactions using point-of-sale systems efficiently.
- Handled customer returns and exchanges following company policies.
Medical Assistant
RIVERSIDE PEDIATRIC GROUP
Secaucus, USA
02.2014 - 06.2014
- Patient intake, assist with physicals, strep/flu test well checkups, file paperwork and answer calls, and also phlebotomy.
Customer Service Representative
Total Marketing Concepts
Longwood, USA
05.2008 - 02.2011
- Phone representative dealing with political surveys.
Canvasser
Acorn
06.2008 - 11.2008
- Canvassing door to door and campaigning for Doc Woodard.
Cashier / stocker
Big Lots
Orlando, USA
06.2002 - 09.2003
- Ran cash register, helped unload truck on truck days, keep store clean, and stock the merchandise.
Education
Medical assistant - Medical assisting
Institute of health and technology
New jerseyHigh School Diploma -
Seminole State College of Florida
Sanford, FL 10.2007 - 02/2008
Skills
- Customer Service
- Sales
- Door-to-Door Experience
- Phlebotomy
- Restaurant
- Retail
- Communication
- Inventory
- Interviewing
- Training & development
- Cash handling
- Microsoft Office
- Management
- Merchandising
Certification
- Food Handler, 10/01/19, 10/01/21
- Certified Medical Assistant
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager
7-Eleven
04.2024 - 05.2025
Store Manager
7 eleven
05.2021 - 05.2024
Picker/Packer
Joann Fabric & Crafts store
08.2020 - 12.2020
Customer Service Associate
Wawa
12.2019 - 06.2021
Breakfast Attendant
Town. Suites by marriott
08.2019 - 12.2019
Cook
Foxtail coffee co
12.2018 - 07.2019
Lead Customer Service Representative
Circle K
04.2015 - 01.2019
Crew Member
McDonald's
10.2014 - 05.2015
Retail Associate
Kohl's
03.2014 - 09.2014
Medical Assistant
RIVERSIDE PEDIATRIC GROUP
02.2014 - 06.2014
Canvasser
Acorn
06.2008 - 11.2008
Customer Service Representative
Total Marketing Concepts
05.2008 - 02.2011
High School Diploma -
Seminole State College of Florida
10.2007 - 02/2008
Cashier / stocker
Big Lots
06.2002 - 09.2003
Medical assistant - Medical assisting
Institute of health and technology