Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Celia Miles

Fishers,IN

Summary

Dynamic and organized professional with a proven track record at Drybar Hair Salon, excelling in customer relations and efficient front desk operations. Skilled in data entry and adept at managing high-stress situations, I consistently foster positive client experiences and streamline processes to enhance service delivery.

Overview

1
1
year of professional experience

Work History

Receptionist

Drybar Hair Salon
Carmel, IN
05.2025 - 08.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Sales Associate

Evereve
Indianapolis, IN
09.2024 - 02.2025
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Education

Political Science

Miami University
Oxford, OH

Cathedral High School
Indianapolis, IN
05.2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations

Affiliations

Pi Beta Phi

Timeline

Receptionist

Drybar Hair Salon
05.2025 - 08.2025

Sales Associate

Evereve
09.2024 - 02.2025

Political Science

Miami University

Cathedral High School