Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celia Oliva

Ogden ,UT

Summary

Dynamic and results-driven professional with extensive experience at G&O Cleaning Construction, excelling in housekeeping supervision and team coordination. Proven track record in enhancing service quality through effective training and clear communication. Skilled in cleaning and sanitation, with a strong focus on customer service and guest relations, ensuring high satisfaction levels.

Overview

11
11
years of professional experience

Work History

Housekeeping Supervisor

G&O Cleaning Construction
04.2020 - 10.2023
  • Supervised daily housekeeping operations, ensuring cleanliness and organization across assigned areas.
  • Trained team members on proper cleaning techniques and safety protocols to enhance service quality.
  • Coordinated scheduling and task assignments to optimize workforce efficiency and coverage.
  • Conducted regular inspections to uphold company standards for cleanliness and sanitation.
  • Implemented inventory management procedures for cleaning supplies, reducing waste and costs.
  • Addressed customer feedback promptly, improving overall satisfaction with housekeeping services.
  • Worked with front desk to respond promptly to all guest requests.

Food Production Worker

TreeHouse Foods Inc.
09.2017 - 11.2018
  • Operated production machinery to ensure consistent food quality and safety standards.
  • Monitored production processes, identifying and addressing inefficiencies for improved workflow.
  • Assisted in training new employees on equipment operation and safety protocols.
  • Conducted routine quality checks to maintain product specifications and compliance.
  • Collaborated with team members to streamline packaging operations, reducing downtime.
  • Assembled and packaged food items securely to meet company standards.

Cashier Team Lead

HEB Grocery Store
02.2013 - 07.2015
  • Assisted team members with daily cash handling procedures and customer service tasks.
  • Learned and utilized point-of-sale systems to process transactions accurately.
  • Provided training and support to new cashiers on operational standards.
  • Maintained cleanliness and organization of checkout areas for improved efficiency.

Education

High School Diploma -

Bonneville High
Ogden, UT

Summit Dental Academy
Roy, UT

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Housekeeping
  • Team building
  • Team coordination
  • Clear communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeeping Supervisor

G&O Cleaning Construction
04.2020 - 10.2023

Food Production Worker

TreeHouse Foods Inc.
09.2017 - 11.2018

Cashier Team Lead

HEB Grocery Store
02.2013 - 07.2015

High School Diploma -

Bonneville High

Summit Dental Academy
Celia Oliva