Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Smooth seas do not make skillful Sailors
Timeline
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Celia Smith

San Fernando,CA

Summary

Versatile and achievement-oriented professional with a proven track record at Career Strategies Inc, where I leveraged luxury leasing tactics and digital tools to enhance operational efficiency. Excelled in roles requiring excellent communication and active listening, significantly improving tenant satisfaction and retention. Skilled in multi-family property management and fostering teamwork, consistently achieving and surpassing goals.

Overview

9
9
years of professional experience

Work History

Floating Leasing Consultant

Career Strategies Inc
05.2024 - Current
  • Developed and utilized in-depth knowledge of luxury leasing tactics, building features, key neighborhood attributes, and market conditions.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Collaborated with property management teams to address maintenance issues promptly, maintaining high levels of tenant satisfaction.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Improved efficiency within the leasing office by implementing digital tools that streamlined workflows involving prospect tracking, appointment scheduling, and document management systems.

Rideshare Driver

Uber And Lyft
03.2021 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.

Licensed Cosmetologist

Hair By Cece
05.2015 - Current
  • Built a loyal clientele base through exceptional customer service and personalized care.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.

Preschool Teacher's Assistant

Kidsville Learning Center
04.2022 - 05.2023
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.

Apartment Leasing Agent

Global Integrity
11.2017 - 08.2019
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Maintained meticulous records of lease agreements, rental payments, and other relevant documentation to ensure accurate financial reporting and tracking.
  • Assisted residents in understanding their rental contracts, handling disputes professionally while mediating fair resolutions between parties involved.
  • Optimized tenant retention rates through proactive communication and attentive customer service, creating a sense of loyalty among residents.

Education

Cosmetologist - Cosmetology

Newberry School of Beauty
Granada Hills, CA
03.2015

Associate of Business Administration - General Studies

Los Angeles City College
Los Angeles, CA
06.2013

Skills

  • Fair housing policies
  • Goal-oriented mindset
  • Multi-family property management
  • Teamwork and Collaboration
  • Excellent Communication
  • Active Listening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Smooth seas do not make skillful Sailors

Facing challenges is like braving rough seas for sailors. It might be challenging at the moment, but its what makes you skillful and resilient in the long run. Challenges teach you invaluable lessons you wouldn't learn otherwise. 

Timeline

Floating Leasing Consultant

Career Strategies Inc
05.2024 - Current

Preschool Teacher's Assistant

Kidsville Learning Center
04.2022 - 05.2023

Rideshare Driver

Uber And Lyft
03.2021 - Current

Apartment Leasing Agent

Global Integrity
11.2017 - 08.2019

Licensed Cosmetologist

Hair By Cece
05.2015 - Current

Cosmetologist - Cosmetology

Newberry School of Beauty

Associate of Business Administration - General Studies

Los Angeles City College
Celia Smith