Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Celina Guzzo

Crosby,USA

Summary

Detail-oriented, reliable, and committed to delivering exceptional customer service with a proven track record of punctuality and consistent attendance. Currently pursuing a Bachelor’s degree in Business Marketing with strong interpersonal and teamwork skills honed through academic, extracurricular, and work experiences.

Overview

4
4
years of professional experience

Work History

Assistant Service Manager

HEB
01.2023 - 04.2024
  • Processed customer transactions and managed payments via cash, check, and credit
  • Used electronic scanners to ensure accurate pricing, weighing, and bagging of merchandise
  • Monitored and mitigated front-end shrink while maintaining compliance with company sanitation and operating standards
  • Provided superior customer service by addressing concerns professionally and assisting in Business Center transactions
  • Directed customer traffic and monitored front-end activities for seamless service
  • Managed product orders to ensure consistent inventory and 100% in-stock conditions
  • Served as a role model for maintaining company dress code and superior service standards
  • Facilitated partner recognition and addressed team concerns with urgency and professionalism

Cashier

HEB
01.2022 - 01.2023

Cashier

Lowe’s
09.2021 - 01.2022
  • Handled customer transactions and provided excellent service in a fast-paced retail environment

Hostess/Kitchen Assistant

Crawfish Shack
01.2020 - 06.2020
  • Greeted guests and managed seating arrangements while ensuring cleanliness and organization in the kitchen area
  • Assisted with closing duties, including cleaning and organizing the restaurant, and performed additional side work

Education

Bachelor of Business - Marketing

University of Houston
01.2025

Associate of Social and Behavioral Sciences -

San Jacinto College
01.2022

Crosby High School -

Crosby High School
Crosby, TX
01.2021

Skills

  • Time management
  • Collaboration
  • Interpersonal communication
  • Team dynamics
  • Customer relations
  • Reliability
  • Multi-tasking

References

  • Cynthia Cepeda, (713) 582-3184
  • Alex Rivera, (281) 883-9239
  • Gamaliel Guerrero, (713) 367-7758

Timeline

Assistant Service Manager

HEB
01.2023 - 04.2024

Cashier

HEB
01.2022 - 01.2023

Cashier

Lowe’s
09.2021 - 01.2022

Hostess/Kitchen Assistant

Crawfish Shack
01.2020 - 06.2020

Bachelor of Business - Marketing

University of Houston

Associate of Social and Behavioral Sciences -

San Jacinto College

Crosby High School -

Crosby High School

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Celina Guzzo