Summary
Overview
Work History
Education
Skills
Previous Location
Awards And Acknowledgments
Timeline
Generic

Celina Loftin

San Angelo,TX

Summary

Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.

Overview

4
4
years of professional experience

Work History

Host

Chili's Restaurant
02.2025 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Barista

Cpl Ray's
10.2023 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Vacation Bible School Teacher

Second Baptist Church
06.2021 - 06.2023
  • Sang bible songs with children to reinforce lessons.
  • Created daily arts and crafts projects at appropriate difficulty for small children.
  • Engaged children in learning by selecting age-appropriate stories to share.
  • Designed procedures to manage children's behavior throughout VBS sessions.
  • Collaborated with director to order supplies for VBS activities.
  • Set up delicious, nutritious snacks for children during break time.

Concession stand

Sherwood Park Concessions
06.2022 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

No Degree - Exercise Science

Angelo State University
San Angelo, TX
05-2028

High School Diploma -

Permian High School
Odessa, TX
05-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Guest relations
  • Staff coordination
  • CPR Certification
  • Phone etiquette
  • Table bussing
  • Guest complaint resolution

Previous Location

Odessa, Texas

Awards And Acknowledgments

Highschool:

  • National Honor Society
  • Vacation Bible School Teacher
  • Three-year varsity softball lettered athlete
  • Graduated 3.4 GPA

College:

  • Distinguished Scholarship
  • Deans list at ASU for Fall 2024

Timeline

Host

Chili's Restaurant
02.2025 - Current

Barista

Cpl Ray's
10.2023 - 01.2025

Concession stand

Sherwood Park Concessions
06.2022 - Current

Vacation Bible School Teacher

Second Baptist Church
06.2021 - 06.2023

No Degree - Exercise Science

Angelo State University

High School Diploma -

Permian High School

Similar Profiles

CREATE PROFILE
Celina Loftin