Celina Lopez-kingston
Woffordheights,CA
Summary
Medical Assistant with extensive experience at Clinica Sierra Vista, skilled in phlebotomy and patient care. Proven ability to enhance workflow efficiency and improve patient satisfaction through compassionate communication and effective collaboration. Committed to maintaining HIPAA compliance and ensuring high-quality care in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Clinica Sierra Vista
Wofford Heights, CA
02.2023 - Current
- Assisted in patient intake and registration processes to enhance workflow efficiency.
- Administered medications and vaccinations under physician supervision, ensuring compliance with safety protocols.
- Performed routine laboratory tests and collected specimens for accurate diagnostic purposes.
- Maintained patient records in electronic health record (EHR) systems to ensure data accuracy and confidentiality.
- Collaborated with healthcare team to coordinate patient care and follow-up appointments effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Courtesy Clerk
Vons Grocery Store
Lake Isabella, CA
03.2021 - 01.2023
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of store aisles to ensure safety and accessibility.
- Stocked shelves efficiently, ensuring products were well-displayed and properly rotated.
- Operated cash register accurately, processing transactions while providing friendly service.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Medical Assistant
Heart Center or Riverside
Riverside, WA
05.2019 - 04.2020
- Educated patients on treatment plans and health management strategies to promote wellness.
- Streamlined office procedures, improving appointment scheduling and reducing wait times for patients.
- Trained new staff members on clinic protocols and EHR navigation, fostering a supportive learning environment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Receptionist
Fix Auto Collision
Buena Park, CA
04.2015 - 04.2019
- Greeted and assisted clients, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendar for service technicians.
- Processed incoming correspondence and distributed messages promptly.
- Maintained organized reception area, enhancing overall office efficiency.
Waitress
PV Bowling Alley
Torrance, CA
09.2014 - 04.2015
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Efficiently took and processed orders using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
Waitress
I-HOP
Torrance Ca
09.2010 - 04.2012
- Adapted to fast-paced environment, managing multiple tables while maintaining attention to detail.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Supported training of new staff on menu knowledge and service protocols.
- Participated in team meetings to discuss service improvements and operational efficiency initiatives.
Education
Medical Assistant Program
UEI College
Riverside, CAHigh School Diploma -
John F Kennedy
Corona, CA2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- Phlebotomy
- Procedure assistance
- Compassionate
- CPR
- Phlebotomy techniques
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Laboratory specimen collection
- Maintaining confidentiality
Timeline
Medical Assistant
Clinica Sierra Vista
02.2023 - Current
Courtesy Clerk
Vons Grocery Store
03.2021 - 01.2023
Medical Assistant
Heart Center or Riverside
05.2019 - 04.2020
Receptionist
Fix Auto Collision
04.2015 - 04.2019
Waitress
PV Bowling Alley
09.2014 - 04.2015
Waitress
I-HOP
09.2010 - 04.2012
Medical Assistant Program
UEI College
High School Diploma -
John F Kennedy