Hi, I’m
Celine Dieppa
Recovery Community
Manchester,USA
Summary
Hardworking and punctual team member who thrives in challenging environments and willingly takes on extra work. Operates best under pressure, quick learner, excels as both a leader and reliable team player. Expertise in strategic planning, portfolio management, project execution, and business operations. Approaches issues and opportunities with a creative and entrepreneurial mindset. Recognized for consistently delivering successful results despite limited resources and time constraints.
Overview
6
years of professional experience
Work History
Pathfinders
Recovery Coach
03.2025 - Current
Job overview
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
- Served as an advocate for clients within the healthcare system by communicating effectively with medical professionals regarding treatment plans and concerns.
- Provided group, family, and individual counseling to support recovery goals.
- Increased clients'' self-awareness by conducting regular assessments and facilitating reflective exercises.
- Enhanced client engagement in recovery programs by providing compassionate support and guidance.
- Utilized motivational interviewing techniques to help clients identify barriers to recovery and develop strategies for overcoming them.
- Empowered clients to set and achieve realistic goals through guided goal-setting sessions and progress monitoring.
- Strengthened relationships with community partners, enabling better access to resources and support services for clients.
- Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
- Documented case management activity for accurate, reliable records.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Facilitated group and individual therapy in outpatient setting.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
CCAR
Training Team Coordinator
01.2023 - Current
Job overview
- Coordinate and provide support to training department
- Provide and assure customers (participants/facilitators) receive excellent customer service from initial contact throughout their entire involvement with CCAR Training
- Conduct RCP interviews
- Support the facilitation and/or production of training sessions
- Administration: Provide administrative support
- Adheres to all reporting requirements
- Social Media Marketing and Engagement: Engage in social media as it relates to the promotion of CCAR training
- Database Integrity: Ensure accuracy and maintain current platforms that support CCAR Training infrastructure
- Customer Service: Field all inquiries (telephone, email, internet, etc.) in a prompt and professional manner, customer service ethic
- Foster positive relationships with CCAR staff, volunteers, recoverees, state and community partners
Manchester Manor
Receptionist
09.2019 - Current
Job overview
- Answer phones, file, assist Supervisors
- Add jobs to daily task or tracker – bed holds, admits, room changes, Expired Assist with new admissions/discharges or Tracker Prepare for new admissions/ discharges in Computer Working with Supervisors Making sure no residents escape Keep supervisors/managers with the happy system Follow the open & close procedures Build admission/discharge Packets
CCAR
Emergency Department Recovery Coach
08.2022 - 01.2023
Job overview
- Provide recovery coaching to recoverees that enter the emergency departments of CT
- I help recoverees who are struggling with all types of addiction
- I also assist recoverees with finding different paths ways to their recovery
- I assist recoverees from the ED to their next pathway to recovery and assist with treatment placement
- Assist with Medication Assisted Treatment
- Follow up with all recoveries
- TRS daily check-in with my recoveries via telephone or text
Mercy House
Diversion Specialist
01.2021 - 04.2022
Job overview
- Provide intervention services to youth referred by courts, law enforcement, schools, and families
- Perform General Assessments with individuals & families, design effective diversion contracts and monitor client progress
- Facilitate restorative justice conferences and provide effective mediation services
Salvation Army
Program Assistant
11.2019 - 01.2021
Job overview
- Schedule appointments and maintain a calendar for focused support professionals
- Carry out administrative duties such as filing, typing, copying, scanning, etc
- Reply to email, telephone, or face-to-face inquiries
- Assist the families with a place to stay: Churches or Hotels
- Assist in the coordination meetings with the surrounding area churches Cross train with other staff under the direction of the community needs for the homeless
- Serves as backup to the case manager and social worker
Maconn Collection Agency LLC
Director of Operations Assistant
01.2019 - 10.2019
Job overview
- Assist Operations Manager in supervising daily operations of the organization
- Developing a productive, profitable, and achievement-oriented working environment for employees, address operational issues and concerns in a timely fashion, Supervise operations team to ensure operational excellence and excellent customer services, Ensure compliance with regulations and internal policies, upload New Accounts, and Assist in interviewing, recruiting, training, performance evaluation, promotion, and termination activities
- Make meeting accommodations – date, time, and what’s needed for the meeting
- Take meeting minutes and adjust old/new accounts with the correct info
- Or adjustments
Education
Recovery Support Specialist (RSS)
05.2024
Spirituality, Addiction & Recovery from Leading Religion at the door
08.2021
Recovery Coach Professional Facilitator
05.2021
Adult and Pediatric First Aid CPR/AED
05.2021
Drug and Alcohol Certification
01.2020
Law Offices of Howard Lee Schiff
Certified Phlebotomy
01.2015
Manchester Community CollegeManchester, CT
General Studies
06.2000
East Hartford High SchoolEast Hartford, CT
High School Diploma
06.1999
Skills
- Advanced Microsoft Excel, Certified Notary, Payment Vision, ADP Total Source, Payroll, online banking and E-Filing on Judicial Branch, Windows XP, as well as Microsoft Office AS400, QuickBooks Lotus Notes 7, Epic, CRS, Sage, Accpac, HMBS, Smartsheet’s RCP, RCPF, RSS
Timeline
Recovery Coach
Pathfinders
03.2025 - Current
Training Team Coordinator
CCAR
01.2023 - Current
Emergency Department Recovery Coach
CCAR
08.2022 - 01.2023
Diversion Specialist
Mercy House
01.2021 - 04.2022
Program Assistant
Salvation Army
11.2019 - 01.2021
Receptionist
Manchester Manor
09.2019 - Current
Director of Operations Assistant
Maconn Collection Agency LLC
01.2019 - 10.2019
Recovery Support Specialist (RSS)
Spirituality, Addiction & Recovery from Leading Religion at the door
Recovery Coach Professional Facilitator
Adult and Pediatric First Aid CPR/AED
Drug and Alcohol Certification
Law Offices of Howard Lee Schiff
Certified Phlebotomy
Manchester Community College
General Studies
East Hartford High School
High School Diploma
Similar Profiles
James Ross-KnightJames Ross-Knight
Youth Worker at PathfindersYouth Worker at Pathfinders
Katie RyanKatie Ryan
Acting-New England PSP Staffed Model Co-Ordinator at PathfindersActing-New England PSP Staffed Model Co-Ordinator at Pathfinders
T'Angelo FordT'Angelo Ford
Treasurer/Advisory Board Member/Peer Advocate at PathfindersTreasurer/Advisory Board Member/Peer Advocate at Pathfinders
Tyson WagersTyson Wagers
General Laborer/Equipment Operator at PersonalGeneral Laborer/Equipment Operator at Personal
Joany SantanaJoany Santana
Paralegal at Catholic Charities New HampshireParalegal at Catholic Charities New Hampshire