Celine Fox
Manchester,CT
Summary
Proven track record at Burtons Grill, excelling in guest engagement and multitasking, ensuring high-quality service by managing multiple tables efficiently. Skilled in POS operations and team collaboration, I've significantly enhanced customer satisfaction and loyalty. My strong work ethic and exceptional customer service abilities make me a valuable team player.
Overview
20
20
years of professional experience
Work History
Server
Burtons Grill
05.2012 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender
Chilis's Bar and Grill
04.2004 - 05.2012
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
High School Diploma -
Coventry High School
Coventry, CT06.2002
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Point of sale operation
- Team Player
- Reliable and Responsible
- Attention to Detail
Timeline
Server
Burtons Grill
05.2012 - Current
Bartender
Chilis's Bar and Grill
04.2004 - 05.2012
High School Diploma -
Coventry High School
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