Experienced employee knowledgeable about customer service, problem solving, and team management. Hardworking and well-versed in organization and communication with a team and clients.
Overview
5
5
years of professional experience
Work History
Shift Manager
Oxford Market
06.2018 - 08.2023
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Achieved consistent customer satisfaction by addressing concerns professionally and adequately.
Fostered an orderly work environment through good communication.
Worked with business owners to ensure efficient functionality of the business and maintain consistent inventory levels.
Barista
Starbucks
08.2021 - 08.2022
Provided customer satisfaction by preparing and serving beverages efficiently and in a timely manner.
Maintained a clean and organized workspace.
Displayed friendly and helpful customer service as well as addressing concerns effectively.
Collaborated with a team to fulfill orders and maintain the cleanliness and organization of the shop.