Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celine Hamza

Worcester,MA

Summary

Experienced employee knowledgeable about customer service, problem solving, and team management. Hardworking and well-versed in organization and communication with a team and clients.

Overview

5
5
years of professional experience

Work History

Shift Manager

Oxford Market
06.2018 - 08.2023
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns professionally and adequately.
  • Fostered an orderly work environment through good communication.
  • Worked with business owners to ensure efficient functionality of the business and maintain consistent inventory levels.

Barista

Starbucks
08.2021 - 08.2022
  • Provided customer satisfaction by preparing and serving beverages efficiently and in a timely manner.
  • Maintained a clean and organized workspace.
  • Displayed friendly and helpful customer service as well as addressing concerns effectively.
  • Collaborated with a team to fulfill orders and maintain the cleanliness and organization of the shop.

Education

Bachelor of Arts & Sciences -

Suffolk University
Boston, MA
05.2027

Skills

  • Supply Ordering
  • Equipment Troubleshooting
  • Decision-Making
  • Handling Customer Complaints
  • Cash Handling
  • Quality control
  • Effective communication
  • Problem-solving
  • Inventory Control
  • Team Player
  • Organizational skills

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Starbucks
08.2021 - 08.2022

Shift Manager

Oxford Market
06.2018 - 08.2023

Bachelor of Arts & Sciences -

Suffolk University
Celine Hamza