CELINE Kamerath
West Jordan,US
Summary
Versatile and diligent, with a proven track record in security and customer service roles at Intermountain Health and beyond. Excelling in conflict de-escalation and problem solving. I've enhanced safety and service standards, demonstrating exceptional verbal communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Security Officer
Intermountain Healthcare
Salt Lake City, Utah
07.2023 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- I helped bring deceased patients down to our morgue, and I helped de-escalate situations around the hospital with my knowledge and training.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
Cashier
Snow College
Ephraim, US
01.2021 - 05.2023
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Helped customers by answering their questions and completing their requests
- Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
Campus Safety Officer
Snow College
Ephraim, US
01.2021 - 05.2023
- Had an excellent attendance record and was always on time for work
- On-campus incidents were reported to the police, fire department, and emergency services
- I help Snow College Police with anything that they might need help with
- I was in charge of making sure all on-campus buildings were locked and secured every night
Customer Service Associate
Elwood Staffing
West Valley City, US
06.2021 - 12.2021
- I helped assist TSA with greeting passengers and helping them get through TSA quickly and effectively
- I would also help answer any questions the passengers had
Cashier
Walmart Supercenter
Tooele, US
06.2019 - 11.2020
- Credit cards, checks, gift cards, and coupons were all processed by me
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
- Learned how to deal with checks and credit cards
- Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
- Keeping the checkout areas clean and orderly
Education
Associate of Science - Criminal Justice
Snow College
Ephraim, UT12.2023
Skills
- Computer literate
- Excellent verbal communication
- Money management
- Customer service
- Cash Transaction Processing
- Cash register operations
- Refunds and exchanges
- Liquor regulations and compliance
- Bagging assistance
- Outgoing and enthusiastic
- Identification verification
- Conflict de-escalation
- First aid and CPR certified
- Screening wands
- Conflict resolution techniques
Timeline
Security Officer
Intermountain Healthcare
07.2023 - Current
Customer Service Associate
Elwood Staffing
06.2021 - 12.2021
Cashier
Snow College
01.2021 - 05.2023
Campus Safety Officer
Snow College
01.2021 - 05.2023
Cashier
Walmart Supercenter
06.2019 - 11.2020
Associate of Science - Criminal Justice
Snow College
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