Evelyn Hernandez
West Jordan
Summary
Current undergraduate with excellent customer service skills, high attention to detail, and focused on going above and beyond to support the team. I am always determined and motivated to continue to learn and grow.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
Planet Fitness
Taylorsville
08.2024 - Current
- Greeted and assisted members with check-in and membership inquiries.
- Maintained cleanliness and organization of front desk area and gym space.
- Managed phone calls, providing information and scheduling services.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Processed membership applications and payments efficiently.
- Handled member concerns, ensuring a positive experience at the facility.
- Collaborated with team members to enhance overall customer service quality.
Janitorial Worker
ABM Industries
Salt Lake City
12.2022 - 04.2023
- Cleaned and sanitized restrooms, break rooms, and common areas daily.
- Managed waste disposal and recycling according to company guidelines.
- Followed safety protocols to ensure a hazard-free work environment.
- Assisted team members with special cleaning projects as needed.
- Maintained cleanliness standards in accordance with ABM Industries policies.
- Vacuum carpets in offices, hallways, lobbies, stairwells.
- Restock supplies such as toilet paper, paper towels, soap dispensers.
- Sweep, mop, and buff floors in all areas of the building.
- Respond quickly to spills or messes in order to minimize damage.
- Ensure all equipment is properly stored at the end of each shift.
Leasing Agent / Assistant Manager
Evergreen Management
Midvale
06.2022 - 12.2022
- Managed lease agreements and ensured compliance with local regulations.
- Developed marketing materials to promote available units and attract tenants.
- Conducted tenant screenings and verified applications for lease eligibility.
- Collaborated with maintenance teams to address property upkeep concerns.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Inspected vacant units and ensured they were ready for showings.
- Maintained organized records of leasing activities and tenant communications.
- Responded to tenant inquiries and resolved issues related to leasing processes.
Line Cook
Pretty Bird Chicken
Salt Lake City
06.2021 - 06.2022
- Maintained cleanliness and organization of kitchen workspace throughout shifts.
- Collaborated with team members to meet service demands during peak hours.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing veggies
- Performed workstation prep prior to shift start.
Daycare Teacher
Play 2 learn academy
Bountiful
05.2020 - 04.2021
- Supervised children's activities to ensure safety and promote social skills.
- Collaborated with parents to discuss child development and progress regularly.
- Implemented educational games to enhance cognitive and motor skills in young children.
- Maintained a clean and organized classroom environment to foster learning.
- Assisted with meal preparation, ensuring nutritious options for all children.
- Trained new staff on classroom management and educational practices effectively.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Created a positive, nurturing environment for young students.
- Assisted with toilet training and diaper changing when necessary.
- Developed lesson plans and activities to engage children in learning.
Paraprofessional
Dual Immersion Academy
Salt Lake City
09.2019 - 05.2020
- Supported teachers in classroom activities and student engagement.
- Assisted with lesson preparation and material organization for bilingual education.
- Implemented individualized support strategies for students with special needs.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Assisted children at stations during small-group learning periods.
- Administered assessments to determine student's academic performance levels.
Education
Master Esthetician License -
Skin Science Institute
Sandy, UT07-2025
High School Diploma -
West High School
Salt Lake City, UT06-2019
Skills
- Customer service
- Scheduling
- Cash handling
- Fluent in English and Spanish
- Telephone and email etiquette
- Leasing and sales
- Relationship building
- Computer literate
- Quick learner
- Organized
Timeline
Front Desk Associate
Planet Fitness
08.2024 - Current
Janitorial Worker
ABM Industries
12.2022 - 04.2023
Leasing Agent / Assistant Manager
Evergreen Management
06.2022 - 12.2022
Line Cook
Pretty Bird Chicken
06.2021 - 06.2022
Daycare Teacher
Play 2 learn academy
05.2020 - 04.2021
Paraprofessional
Dual Immersion Academy
09.2019 - 05.2020
Master Esthetician License -
Skin Science Institute
High School Diploma -
West High School