Summary
Overview
Work History
Skills
Personal Information
Timeline
Generic

Celine Miller

St. James,NY

Summary

Organized legal and office administration professional with experience supporting attorneys, managing schedules, and handling billing, payroll, and accounts. Known for strong communication, dependable follow-through, and keeping daily operations moving through accurate records, client service, and office coordination.

Overview

42
42
years of professional experience

Work History

SERVICE DISPATCHER

COOL TEMP MECHANICAL
COMMACK, NY
08.2021 - Current

SERVICE DISPATCH MANAGER

DIX HILLS AIR CONDITIONING
DIX HILLS, NY
08.2020 - 08.2021

Assisted customers by answering incoming telephone calls and scheduling service appointments. Schedule service appointments. Assigned incoming calls to appropriate technicians for efficient service. and route the Technicians Daily. Set up Summerization and Winterization appointments for all customers including Family residences. Managed ticket entry in Shafer's and processed client billing. Collected over $50,000.00 in past due accounts in the past year.

  • Directed HVAC dispatch schedules for DIX HILLS AIR CONDITIONING service technicians.
  • Prioritized emergency air conditioning calls and assigned routes.
  • Coordinated customer appointments with field crews and office staff.

Office Manager

Paramount Granite and Marble LLC
Valdosta, GA
05.2016 - 07.2019
  • Managed accounts payable and receivable, prepared payroll, coordinated employees' 401K, and handled all insurance needs including automobiles, workers compensation, general liability, and personal insurance. Order materials and keep inventory for all supplies. Keep all personnel files on employees. Reconciled bank and credit card statements, providing quarterly reports to an accountant. Prepare all end of year financial documentation. Handled office errands to support daily operations. Implement SOPs for Company. Prepare payroll and fill in when other employees are out.
  • Coordinated daily office operations for granite and marble fabrication and installation teams.
  • Managed customer calls, emails, and showroom visits for Paramount Granite and Marble clients.
  • Prepared invoices, purchase orders, and vendor records for stone material transactions.

Commander Eugene Bell

Valdosta Police Department
Valdosta, GA
08.2011 - 09.2014
  • Front Desk Clerk
  • Executed Bench Warrants efficiently.
  • Confirms Warrants and extraditions.
  • Maintained detailed log of prisoners, documenting status and movements to enhance security and tracking.
  • Assisted court clerk in preparing dockets, ensuring accurate scheduling and organization.
  • Typed traffic citations and cases for Municipal Court, facilitating timely processing and record-keeping.
  • Provides assistance to the public either by telephone or in person; acts as a receptionist for the lobby area.
  • Provides authorized personnel with information on the NCIC/GCIC computer network.
  • Prepares appearance bonds for persons arrested.
  • Process and enters all probation monies received each month.
  • 229) 242-2600, Cell (229) 292-7348

Senior Executive Legal Secretary

David F. Sandbach
Valdosta, GA
10.1994 - 01.2010
  • Compose and revise legal documents for an attorney, including letters, pleadings, motions, Orders and Court filings.
  • Managed administrative and office duties for a sole attorney office, ensuring smooth operations and effective legal support.
  • Scheduled appointments and court hearings for an attorney, optimizing an attorney's time and maintaining an organized calendar.
  • Ensure legal documents are processed and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines.
  • Monitored and recorded all expenses, ensuring accuracy in client coding and adherence to invoicing procedures.
  • Provided training and mentorship to junior legal secretaries and part-time staff, fostering compliance with office standards.
  • File and archive all documents in compliance with state and federal documentation laws.
  • Meet with clients to obtain information necessary for their cases.
  • Prepared paperwork for residential real estate closings and divorce cases, issuing title commitments and final policies, and ensuring timely mortgage payoffs and lien cancellations.

Legal Secretary

J. E. Jarvis
Valdosta, GA
06.1991 - 10.1994
  • Prepared legal documentation for divorce, probate, and civil matters to support case progression.
  • Answered phone calls from clients and colleagues and schedule all appointments.
  • Typed correspondence for various legal cases and answered incoming calls to facilitate communication.
  • Prepared billing statements and followed up on collections to ensure timely payments.

Correctional Officer (Sergeant)

Dade Correctional Institution/South Florida Reception Center
Miami, FL
06.1984 - 06.1990
  • Supervisor in the Control Room; Operated Sally Port doors; Executed radio communications to ensure effective information flow during operations; Compiled and organized reports and correspondence to support operational decision-making. Assisted Colonel by managing administrative tasks, enhancing overall efficiency in daily operations.
  • Supervised correctional officers across inmate housing units at Dade Correctional Institution.
  • Conducted security rounds, perimeter checks, and cell inspections at South Florida Reception Center.
  • Enforced inmate counts, movement control, and facility rules during daily operations.

Skills

  • Service Appointment scheduling Software
  • Service Management Software
  • Employee Scheduling
  • Scheduling
  • Service Billing
  • Invoice Processing
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Account Reconciliation
  • General Ledger Reconciliation
  • Microsoft Office Suite
  • Fast typing skills
  • Multi-line Phone Systems
  • Office Management

Personal Information

  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Timeline

SERVICE DISPATCHER

COOL TEMP MECHANICAL
08.2021 - Current

SERVICE DISPATCH MANAGER

DIX HILLS AIR CONDITIONING
08.2020 - 08.2021

Office Manager

Paramount Granite and Marble LLC
05.2016 - 07.2019

Commander Eugene Bell

Valdosta Police Department
08.2011 - 09.2014

Senior Executive Legal Secretary

David F. Sandbach
10.1994 - 01.2010

Legal Secretary

J. E. Jarvis
06.1991 - 10.1994

Correctional Officer (Sergeant)

Dade Correctional Institution/South Florida Reception Center
06.1984 - 06.1990
Celine Miller