
Organized legal and office administration professional with experience supporting attorneys, managing schedules, and handling billing, payroll, and accounts. Known for strong communication, dependable follow-through, and keeping daily operations moving through accurate records, client service, and office coordination.
Assisted customers by answering incoming telephone calls and scheduling service appointments. Schedule service appointments. Assigned incoming calls to appropriate technicians for efficient service. and route the Technicians Daily. Set up Summerization and Winterization appointments for all customers including Family residences. Managed ticket entry in Shafer's and processed client billing. Collected over $50,000.00 in past due accounts in the past year.