Accomplished CO MANAGER(6years) at Walmart SuperCenters
adept in customer service scheduling and demonstrating exceptional empathy. Enhanced customer satisfaction through accurate inventory & merchandise presentation. Effective in resolving customer complaints by demonstrating empathy, gathering all the facts & providing immediate resolutions and or training to improve customers' current & future shopping experience. Proven track record in improving operational efficiency and profitability by leveraging inventory & cost of sales knowledge and ensure proper scheduling of personnel to provide superior customer service.
Professional Automotive Service Writer with 13 years of experience working at tire,lube,express automotive maintenance shops. Comfortable working in high demand, fast-paced business while providing courteous professional service to new and established customers. Trained and knowledgeable on large variety of automobile makes and models. Experienced Automotive Service Writer with 9 years of experience auto repair shops. Details customer cost estimations with care, professionalism and courtesy.