CE'ONNA HOUSTON
Memphis,TN
Summary
Hardworking, motivated, and eager in all areas of work delivering outstanding service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Picking Associate
TJX Warehouse
Memphis, TN
06.2024 - Current
- Picked orders accurately and efficiently according to customer requests.
- Scanned items using handheld scanners, ensuring accuracy of data input.
- Maintained cleanliness of work area in accordance with safety regulations.
- Ensured that all products were properly labeled and identified before being shipped outbound.
- Identified damaged product during picking process and reported it immediately so that proper action could be taken.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Limited damage to products and orders by using care when choosing items.
Assistant Teacher
La Petite Academy
Memphis, TN
08.2023 - 06.2024
- Provided individualized instruction to students who needed additional assistance.
- Helped maintain a safe and orderly learning environment.
- Encouraged positive behavior with rewards and incentives.
- Assessed student progress through observation, testing, and feedback from teachers.
- Remained calm and patient in student interactions.
- Met with parents/guardians to discuss students' progress and areas requiring improvement.
- Supervised children during meal times, playtime, and other activities.
- Taught basic language skills including reading readiness, phonics, writing.
- Taught children foundational skills in colors, shapes and letters.
Team Lead, Cashier
Five Below
Memphis
01.2023 - 09.2023
- Provided leadership and guidance to team members
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Motivated staff through positive reinforcement techniques.
- Developed strategies to increase customer satisfaction levels.
- Greeted every customer with a warm smile and positive attitude
Sales Associate
Ceed Fragrances
Memphis, TN
07.2021 - 12.2022
- Recommended products to match customer budget and preferences
- Went above and beyond customer expectations for exceptional shopping experience
- Welcomed customers and offered quick assistance to handle diverse needs
- Collaborated with store team to meet periodic sales goals
- Embodied company mission and values through honesty, integrity and high-quality performance
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Sunday School Teacher's Assistant
True Love Outreach Ministries
Memphis, TN
05.2018 - 11.2022
- Assisted Sunday School Teacher in preparing lesson plans and activities for students.
- Worked one-on-one with students who needed extra help or attention.
- Participated in special projects such as youth trips, holiday plays, and other events
- Planned games, songs and dances as part of religious curriculum.
- Maintained safe environment for children by upholding church policies.
- Developed lesson plans according to Church's curriculum and general bible study.
- Made sure that every kid felt loved and cared for.
- Built relationships with all kids to make sure they felt comfortable to come to me and open up to me about anything.
Education
Bachelor - Business
University of Memphis
Memphis, TN05-2026
High School Diploma -
Power Center Academy High
Memphis, TN05.2022
Skills
- Sales and marketing
- Promote products
- Customer service
- Serve customers
- Multitasking
- Activity Planning
- Behavior Modeling
- Gentle Discipline
- Child Care
- Child Supervision
- Excellent Communication
- Relationship Building
Languages
English, Advanced
Timeline
Picking Associate
TJX Warehouse
06.2024 - Current
Assistant Teacher
La Petite Academy
08.2023 - 06.2024
Team Lead, Cashier
Five Below
01.2023 - 09.2023
Sales Associate
Ceed Fragrances
07.2021 - 12.2022
Sunday School Teacher's Assistant
True Love Outreach Ministries
05.2018 - 11.2022
Bachelor - Business
University of Memphis
High School Diploma -
Power Center Academy High