Professional Summary
Overview
Work History
Education
Skills
Timeline

C’era Hicks

Ferguson
Pensacola,FL
5
years of professional experience

Dynamic Installation Coordinator with strong organizational skills and a focus on health and safety compliance. Successfully scheduled and coordinated installations, ensuring seamless communication between customers and sales teams while addressing inquiries to enhance service quality.

Work History

Installation Coordinator

4 Years
Ferguson | 08.2022 - Current
  • Coordinate and schedule daily appliance installations to ensure efficient and timely service.
  • Communicate installation dates and scheduling updates with customers and sales teams.
  • Proactively assist customers with questions or concerns regarding past and upcoming installations.
  • Monitor installation trucks and coordinate field operations to ensure installations remain on schedule.

Representative

6 Months
Camping World | 02.2022 - 08.2022
  • Contacted customers regarding new and upcoming camper sales, promotions, and inventory.
  • Followed up with prospective customers to identify their needs and maintain engagement throughout the sales process.
  • Established and tracked monthly appointment-setting goals to support the sales team and increase customer opportunities.

Education

High School Diploma

Penn Foster Career School | Scranton, PA | 05.2023

Skills

Organization
Customer service
Health and safety compliance
Site inspections

Timeline

Installation Coordinator

Ferguson
08.2022 - CurrentRead More

Representative

Camping World
02.2022 - 08.2022Read More

Penn Foster Career School

High School Diploma
Read More
C’era Hicks