Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cera Jones

Mount Vernon,WA

Summary

I am a personable and dedicated Customer Service Representative with extensive experience in the food industry. I am a team player with a positive attitude and a love for interacting with customers. I am motivated to maintain customer satisfaction and contribute to company success. Lastly, I am a hardworking employee with an ability to time management and multitask. Thank you!

Overview

7
7
years of professional experience

Work History

Beauty Advisor

Ulta Beauty Inc.
Adrian , MI
08.2023 - Current
  • Provided customers with product advice and recommendations based on their individual needs.
  • Conducted skin analysis to provide customers with personalized skincare regimens.
  • Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.

Library Assistant

Adrian College
Adrian, MI
08.2021 - 05.2024
  • Organized shelves, book displays, and other library areas according to established guidelines.
  • Processed interlibrary loan requests for patrons.
  • Performed basic computer troubleshooting and maintenance tasks.
  • Maintained accurate records of circulation activities including check-ins and outs and overdue items.

Server

Dairy Queen Grill & Chill
Metamora, IL
06.2017 - 08.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.

Education

High School Diploma -

Metamora Township Highschool
Metamora, IL
05-2021

Bachelor of Science - Biology

Adrian College
Adrian, MI

Skills

  • Cosmetics and Facial Care Services
  • Product Demonstrations
  • Inventory Control
  • Payment Processing
  • Customer Engagement
  • Customer Service

References

References available upon request.

Timeline

Beauty Advisor

Ulta Beauty Inc.
08.2023 - Current

Library Assistant

Adrian College
08.2021 - 05.2024

Server

Dairy Queen Grill & Chill
06.2017 - 08.2023

High School Diploma -

Metamora Township Highschool

Bachelor of Science - Biology

Adrian College

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Cera Jones