Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Cerena Jones

Henrico,VA

Summary

Highly skilled Banquet Server with 2 years of experience and 1 year of Banquet Captain Experience. I provide top-notch service at large-scale events. Strong focus on guest satisfaction, adept at managing multiple tasks simultaneously and ensuring all needs are met promptly. Proficiency in setting up event spaces according to specific requirements and executing flawless service during events. Demonstrated impact through consistently high feedback scores and repeat customer requests.

As a Bakery assistant, I supported daily production of handcrafted baked goods, including breads, pastries, and specialty items using traditional baking techniques. Assisted head bakers with dough mixing, shaping, proofing, and baking to ensure consistency and high-quality standards. Maintained a clean and organized workspace, adhering to artisanal standards of presentation and food safety. Provided knowledgeable and friendly customer service, offering product recommendations and managing sales transactions. Contributed to a collaborative, creative environment focused on fresh, locally sourced ingredients and seasonal offerings.

Overview

5
5
years of professional experience

Work History

Server

The Dominion Country Club
Richmond, VA
11.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Banquet Server

The Dominion Country Club
Henrico, VA
11.2022 - Current
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Demonstrated knowledge of menu items, ingredients, and preparation methods.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Reads over and set up event locations based upon what guests needs and wants

Dog Walker

Self Employed
Richmond, VA
05.2023 - 02.2024
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Secured dog collars and tags before starting walks to guarantee identification in emergencies.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Greeted pet owners warmly to build trust and create lasting relationships.

Bakery Assistant

Self Employed Services
Henrico, VA
05.2020 - 10.2022
  • Assisted in daily bakery operations, including preparing ingredients, baking, packaging.
  • Supported bakers with dough preparation, oven monitoring, and product displays to ensure quality and freshness.
  • Provided excellent customer service, handled transactions, and restocked inventory to meet customer demand.
  • Maintained compliance with food safety and sanitation standards

Education

Some College (No Degree) - Health Administration

J. Sargeant Reynolds Community College
Richmond, VA

Skills

  • Buffet setup and takedown
  • Wine Knowledge
  • Analytical skills
  • Deliver food trays
  • Written communication
  • Team player
  • Culinary Vocabulary
  • Supply management
  • Cleaning duties
  • Fast paced environment adaptability
  • Catering Logistics
  • Food Transport
  • Food inspection
  • Catering Equipment Use
  • Physical coordination
  • Beverage preparation
  • Event setup and breakdown
  • Service station stocking
  • Clearing tables efficiently
  • Buffet setup
  • Fine dining service
  • Guest interaction
  • Customer service
  • Team collaboration
  • Communication skills
  • Time management
  • Problem solving
  • Sanitation procedures
  • Food safety
  • Bakery display management
  • Gift wrapping

Education and Training

true

Timeline

Server

The Dominion Country Club
11.2024 - Current

Dog Walker

Self Employed
05.2023 - 02.2024

Banquet Server

The Dominion Country Club
11.2022 - Current

Bakery Assistant

Self Employed Services
05.2020 - 10.2022

Some College (No Degree) - Health Administration

J. Sargeant Reynolds Community College

Cerena Jones