Ceriya Phillips
Roosevelt
Summary
Finding long term, stable employment in a friendly environment.
Overview
4
4
years of professional experience
Work History
Department Manager
Ace Hardware
07.2021 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Established clear performance expectations for staff members which led to increased accountability.
Walmart
07.2020 - 12.2020
- Stalking shelves
- Assisting customer's in finding items
- Unloading truck shipments
Education
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Payson High School
01.2021
Skills
- Customer service
- Team supervision
- Note-taking and transcription
- Data interpretation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
Timeline
Department Manager
Ace Hardware
07.2021 - Current
Walmart
07.2020 - 12.2020
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Payson High School