CERONEL CERISIER
Cape Coral
Summary
Operations-focused graduate with a Minor in Operational Excellence, complemented by hands-on leadership experience in high-volume environments. Proven track record in supervising daily operations, training staff, and enhancing workflow efficiency, all while prioritizing customer satisfaction. Strong communication and problem-solving skills drive success in team collaboration and process improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Seasonal Manager
Domino’s Pizza
Cape Coral
05.2024 - 08.2024
- Supervised daily store operations in high-volume environment, ensuring adherence to customer service and operational standards.
- Supported inventory management, opening and closing procedures, and team coordination during peak business hours.
- Facilitated employee onboarding and training to enhance consistency and streamline workflow.
- Enhanced customer experience and reduced operational waste through effective communication and problem-solving.
Assistant Manager
Domino’s Pizza
Miami
12.2021 - 09.2022
- Oversaw daily operations, customer service, and team support, enhancing overall restaurant performance in a fast-paced environment.
- Developed and delivered training for employees on company procedures, teamwork, and customer interaction standards, fostering a cohesive team.
- Ensured cash handling accuracy, maintained inventory integrity, and enforced operational procedures to uphold accountability.
- Built positive relationships with staff and customers to support a productive work environment and repeat business.
Customer Service Representative
Domino’s Pizza
Miami
01.2021 - 12.2021
- Resolved customer concerns, achieving high customer satisfaction ratings.
- Managed orders and facilitated customer communication in high-pressure situations.
- Trained and onboarded new customer service employees to ensure effective integration.
Crew Member
Hard Rock Stadium
Miami
01.2019 - 12.2019
- Provided exceptional customer service during high-traffic events at sports venue.
- Supported food preparation, customer service, and operational efficiency during large-scale events to ensure seamless service.
- Collaborated with team members in fast-paced environment to achieve daily performance goals.
- Operated point-of-sale systems to process transactions efficiently and accurately.
- Assisted in setting up and maintaining cleanliness of food and beverage stations.
Volunteer
Divine Summer Camp
North Miami Beach
01.2018 - 12.2018
- Coordinated and led daily activities for children at summer camp, ensuring a fun and engaging experience.
- Supervised and supported children during daily activities, fostering a safe and positive environment for growth.
- Facilitated teamwork and positive behavior through organized group activities, enhancing engagement among participants.
- Organized group games and educational activities for campers.
- Assisted in setting up and breaking down camp facilities each day.
Education
Bachelor of Science - Business Management, Operational Excellence
Saint Vincent College
Latrobe, PA05-2026
High School Diploma -
Dr. Michael M. Krop Senior High School
Miami, FL01-2022
Skills
- Operations Management
- Inventory management
- Schedule preparation
- Operational efficiency
- Process Improvement
- Customer Engagement
- Client relations
- Data Analysis
- Microsoft Excel
- Team Leadership
- Staff Development
- Deadline management
- Risk management
- Promotional Strategies
- Budget Management
- Problem-Solving
- Verbal communication
Leadership Experience
5000 Role Models of Excellence, Miami, FL — Vice President
- Supported mentorship and leadership initiatives focused on academic success, professional development, and community involvement.
- Collaborated with peers and program leaders to organize activities and promote student engagement.
- Demonstrated leadership, accountability, and communication skills in a team-focused environment.
Languages
English
Professional
Haitian Creole
Professional
Affiliations
- Four-Year Varsity Football Athlete — Saint Vincent College (2022–2026)
- Vice President — 5000 Role Models of Excellence (2021–2022)
- Secretary — Operational Excellence Club, Saint Vincent College (2025–2026)
Certification
- Lean Six Sigma Green Belt Training — Saint Vincent College, 2026
Timeline
Assistant Seasonal Manager
Domino’s Pizza
05.2024 - 08.2024
Assistant Manager
Domino’s Pizza
12.2021 - 09.2022
Customer Service Representative
Domino’s Pizza
01.2021 - 12.2021
Crew Member
Hard Rock Stadium
01.2019 - 12.2019
Volunteer
Divine Summer Camp
01.2018 - 12.2018
Bachelor of Science - Business Management, Operational Excellence
Saint Vincent College
High School Diploma -
Dr. Michael M. Krop Senior High School