Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cesalena Tucker

Sandusky

Summary

Organized and reliable administrative professional with a strong background in healthcare environments. Skilled in managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player with a focus on achieving results and adapting to changing needs. Known for strong communication skills, attention to detail, and the ability to handle sensitive information with discretion.

Overview

10
10
years of professional experience

Work History

Medical Administrative Assistant

Pelham Medical Center
05.2024 - Current
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
  • Updated patient information and insurance details for accurate electronic medical records.

Medical Claim Analyst

Sedgwick Claims Management
04.2023 - 05.2024
  • Increased departmental accuracy by implementing quality control measures for claim submissions and reimbursements.
  • Maintained regulatory compliance by staying current with industry guidelines, state laws, and federal regulations.
  • Managed high volume of claims, consistently meeting deadlines without compromising accuracy or quality.

Medical Receptionist

NOMS Healthcare
11.2021 - 04.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

Production Worker

Crown Battery
04.2019 - 04.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported production needs by performing routine tasks using standard procedures and equipment.

Unloader

MetoKote
06.2015 - 04.2019
  • Unloaded packages with care and placed in proper staging area.
  • Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.

Education

Diploma -

Sandusky High School
Sandusky, OH
05-2015

Skills

  • Customer Service
  • Warehouse Operations
  • HIPAA compliance
  • Software Proficiency
  • Interpersonal Skills
  • Time Management
  • Healthcare analytics
  • Patient data management
  • Administrative skills

Timeline

Medical Administrative Assistant

Pelham Medical Center
05.2024 - Current

Medical Claim Analyst

Sedgwick Claims Management
04.2023 - 05.2024

Medical Receptionist

NOMS Healthcare
11.2021 - 04.2023

Production Worker

Crown Battery
04.2019 - 04.2023

Unloader

MetoKote
06.2015 - 04.2019

Diploma -

Sandusky High School

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