Cesar Alcantara - Bazan

Omaha,NE

Summary

Customer-savvy Multiple positions worked, wherever needed accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

years of professional experience

Work History

Banquet/ Busser/ Food Runner/ Expo/Host

Happy Hallow Country Club

Omaha , NE

10.2021 - Current

Improved customer satisfaction rates by answering customers' questions and resolving issues
Maintained speed of service for food orders while minimizing errors and complaints.
Handled multiple people at once
Cultivated warm relationships with regular customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and ready for incoming guests

Church Volunteer

Church

Fremont , NE

08.2017 - 08.2022

Supervised work of other volunteers to coordinate schedules, solve problems and allocate resources.
Took roll for students and volunteers at each event, meeting or gathering.
Helped with special events such as Vacation Bible School to coordinate resources, spaces and schedules.
Prepared meals for church members and guests for funerals or special events.

Education

High School Diploma -

Millard North High School, Omaha, NE

05.2022

Awarded Three sport Athlete Only 3 kids earned this my Senior year
Completed AP course in [Spanish]
Completed AP course in [Psychology]
Professional Development: [Spanish speaking and writing]
Extracurricular Activities: [XC]
Extracurricular Activities: [Wrestling Varsity]
Extracurricular Activities: [Track varsity]
[Spanish club] Member

Skills

Opening and Closing Procedures
Customer Satisfaction Promotion
Time Management
Heavy Lifting

Work Coordination
Phone Inquiries
Complaint Handling
Order Following

Languages

Spanish

Native or Bilingual

Timeline

Banquet/ Busser/ Food Runner/ Expo/Host - Happy Hallow Country Club

10.2021 - Current

Church Volunteer - Church