Cesar Alcantara - Bazan
Omaha,NE
Summary
Customer-savvy Multiple positions worked, wherever needed accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
Work History
Banquet/ Busser/ Food Runner/ Expo/Host
Happy Hallow Country Club
1701 S 105th St, Omaha, NE 68124
10.2021 - Current
- Improved customer satisfaction rates by answering customers' questions and resolving issues
- Maintained speed of service for food orders while minimizing errors and complaints.
- Handled multiple people at once
- Cultivated warm relationships with regular customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and ready for incoming guests
Church Volunteer
Church
Fremont, NE
08.2017 - 08.2022
- Supervised work of other volunteers to coordinate schedules, solve problems and allocate resources.
- Took roll for students and volunteers at each event, meeting or gathering.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces and schedules.
- Prepared meals for church members and guests for funerals or special events.
Education
High School Diploma -
05.2022
- Awarded Three sport Athlete Only 3 kids earned this my Senior year
- Completed AP course in [Spanish]
- Completed AP course in [Psychology]
- Professional Development: [Spanish speaking and writing]
- Extracurricular Activities: [XC]
- Extracurricular Activities: [Wrestling Varsity]
- Extracurricular Activities: [Track varsity]
- [Spanish club] Member
Skills
- Opening and Closing Procedures
- Customer Satisfaction Promotion
- Time Management
- Heavy Lifting
- Work Coordination
- Phone Inquiries
- Complaint Handling
- Order Following
Languages
Spanish
Native or Bilingual
Timeline
Banquet/ Busser/ Food Runner/ Expo/Host - Happy Hallow Country Club
10.2021 - Current
Church Volunteer - Church
08.2017 - 08.2022
Millard North High School - High School Diploma,