Cesar Alferez
Murfreesboro,TN
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Omni Hotels & Resorts
Nashville, TN
08.2023 - 03.2024
- Greeted customers in a professional and friendly manner
- Completed check in and check out processes, answered phones, and responded to inquiries for 800 rooms at a AAA diamond hotel
- Processed payments accurately and efficiently.
- Provided information about hotel amenities, services, and local attractions.
- Collaborated with colleagues to ensure smooth operations of front desk area.
Omni Care Internship (OCI)
Omni Hotels & Resorts
Nashville, TN
05.2023 - 08.2023
- Participated in the Food and Beverage division for 6 weeks in 3 different food outlets serving as a barista, barback, food runner, and running expo
- Shadowed and assisted the food and beverage managers in day to day responsibilities
- Assisted housekeeping in room inspections, laundry, and cleaning of 10 room types.
- Attended and participated in meetings and brainstorming sessions with team members.
Package Handler
FedEx Ground
Murfreesboro, TN
01.2021 - 05.2023
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Checked all outgoing shipments to ensure accuracy of contents.
Education
Bachelor of Business Administration - Tourism with a Concentration in Hospitality
Middle Tennessee State University
08.2023
Languages
- Fluent in Spanish and English
- Proficient in Portuguese
Timeline
Front Desk Agent
Omni Hotels & Resorts
08.2023 - 03.2024
Omni Care Internship (OCI)
Omni Hotels & Resorts
05.2023 - 08.2023
Package Handler
FedEx Ground
01.2021 - 05.2023
Bachelor of Business Administration - Tourism with a Concentration in Hospitality
Middle Tennessee State University