Juheiry Ramos
The Bronx,NY
Summary
Professional with strong experience in guest services, prepared to ensure welcoming
and secure environment. Skilled in customer interactions, service, maintaining order, and providing assistance. Known for teamwork, reliability, and adaptability. Strong focus to communicate, problem solving and maintaining high standards.
Overview
1
1
Language
7
7
years of professional experience
Work History
Door Person
Glenwood Management Corp
New York, New York
03.2020 - Current
- Greeting residents and guests with a welcoming atmosphere and exceptional first impressions.
- Enhanced customer satisfaction by providing prompt and courteous assistance to guests entering the building.
- Monitored entry points, maintaining security protocols and managing access for visitors and service personnel
- Facilitated efficient package handling by logging deliveries, notifying residents, and ensuring secure storage unit pickup.
- Assisted with parcel deliveries, coordinating with residents to ensure timely receipt of packages.
- conducted routine inspections of common areas, reporting maintenance issues to enhance property conditions.
- Developed exceptional problem-solving skills to resolve resident concerns or issues quickly, maintaining a harmonious living environment.
Team Member
Pinkberry Frozen Yogurt
New York, New York
06.2019 - 10.2021
- Provide friendly and professional customer service in a fast paced environment.
- Greeted customers, took orders, and guided them in selecting flavors and toppings to enhance their experience.
- prepared and served frozen yogurt, toppings, and other menu items.
- Operated cash register, processing cash and card payments accurately to ensure smooth transactions.
- Maintained cleanliness and organization of the store, counters, equipment, and dining area.
- Restocked supplies and toppings to ensure availability for customers.
- Collaborated with team members to deliver prompt and friendly customer service in a fast-paced environment.
Education
High School Diploma -
Norman Thomas
111 E 33rd St Skills
- Strong interpersonal skills
- Team collaboration
- Multitasking Abilities
- Detail oriented
- Security protocols
- Strong work ethic
- Customer service
- Organizational skills
- Time management
Languages
Spanish
Professional
Timeline
Door Person
Glenwood Management Corp
03.2020 - Current
Team Member
Pinkberry Frozen Yogurt
06.2019 - 10.2021
High School Diploma -
Norman Thomas