Juheiry Ramos
New York,NY
Summary
Professional with strong experience in guest services, prepared to ensure welcoming and secure environment. Skilled in customer interactions, maintaining order, and providing assistance. Known for teamwork, reliability, and adaptability. Strong focus on communication, problem-solving, and maintaining high standards.
Overview
6
6
years of professional experience
Work History
Door Person
Glenwood Management Corp
03.2020 - Current
- Greeted residents and guests, ensuring a welcoming atmosphere and exceptional first impressions.
- Monitored entry points, maintaining security protocols and managing access for visitors and service personnel.
- Assisted with parcel deliveries, coordinating with residents to ensure timely receipt of packages.
- Conducted routine inspections of common areas, reporting maintenance issues to enhance property conditions.
- Trained new staff on operational procedures and customer service standards to ensure consistent service quality.
- Developed efficient communication channels between residents and management to address concerns promptly.
- Offered exceptional problem-solving skills to resolve resident concerns or issues quickly, maintaining a harmonious living environment.
- Facilitated efficient package handling by logging deliveries, notifying residents, and ensuring secure storage until pickup.
- Enhanced customer satisfaction by providing prompt and courteous assistance to guests entering and exiting the building.
Education
High School Diploma -
High School For Law And Public Service
New York, NYCertificate of Technical Studies - Residential Management
Shortman Thomas Training 32BJ
New York, NY11-2025
Skills
- Strong interpersonal skills
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
- Computer skills
- Microsoft Word & Excel
- Organizational skills
- Detail-oriented
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Door Person
Glenwood Management Corp
03.2020 - Current
High School Diploma -
High School For Law And Public Service
Certificate of Technical Studies - Residential Management
Shortman Thomas Training 32BJ