Summary
Overview
Work History
Education
Skills
Timeline
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Cesar De La Rosa

New york,NY

Summary

Skilled Tech with experience in repair and maintenance of computer, and Cell phones. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines.

Overview

11
11
years of professional experience

Work History

Field Computer Tech 1 (Contract)

TekWissen
New Rochelle, NY
02.2021 - 03.2023
  • Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
  • Installed and configured new devices and system components.
  • Maintained inventory of repair supplies and ordered parts.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Researched and recommended network and data communications hardware and software.

Computer Repair Technician

IT Tech Solution
Westchester, NY
01.2017 - 04.2020
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.

Computer Technician Assistant

CUNY Lehman College
Bronx, NY
05.2012 - 08.2016
  • Linked computers to network and peripheral equipment.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.

Education

Associate of Arts - Computer Networking

Borough of Manhattan Community College of The City University of New York
New York, NY

High School Diploma -

Humanities Prep High School
New York, NY

Skills

  • Device Installation
  • System Repair
  • Troubleshooting systems
  • Data Entry
  • MS Office
  • Desktop support
  • TCP/IP
  • Mac systems
  • Google Workspace
  • Software diagnosis
  • Dell products
  • Application support
  • Web Security
  • Printer repair
  • Technical Analysis
  • Remote worker setup

Timeline

Field Computer Tech 1 (Contract)

TekWissen
02.2021 - 03.2023

Computer Repair Technician

IT Tech Solution
01.2017 - 04.2020

Computer Technician Assistant

CUNY Lehman College
05.2012 - 08.2016

Associate of Arts - Computer Networking

Borough of Manhattan Community College of The City University of New York

High School Diploma -

Humanities Prep High School
Cesar De La Rosa