Skilled Tech with experience in repair and maintenance of computer, and Cell phones. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines.
Overview
11
11
years of professional experience
Work History
Field Computer Tech 1 (Contract)
TekWissen
New Rochelle, NY
02.2021 - 03.2023
Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
Installed and configured new devices and system components.
Maintained inventory of repair supplies and ordered parts.
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Researched and recommended network and data communications hardware and software.
Computer Repair Technician
IT Tech Solution
Westchester, NY
01.2017 - 04.2020
Researched and identified problems with computers and advised staff and clients on plans of action.
Disassembled computers to perform diagnostics and check for repair needs.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Updated and installed new software on desktop and laptop computers to maintain latest technology.
Computer Technician Assistant
CUNY Lehman College
Bronx, NY
05.2012 - 08.2016
Linked computers to network and peripheral equipment.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Education
Associate of Arts - Computer Networking
Borough of Manhattan Community College of The City University of New York
New York, NY
High School Diploma -
Humanities Prep High School
New York, NY
Skills
Device Installation
System Repair
Troubleshooting systems
Data Entry
MS Office
Desktop support
TCP/IP
Mac systems
Google Workspace
Software diagnosis
Dell products
Application support
Web Security
Printer repair
Technical Analysis
Remote worker setup
Timeline
Field Computer Tech 1 (Contract)
TekWissen
02.2021 - 03.2023
Computer Repair Technician
IT Tech Solution
01.2017 - 04.2020
Computer Technician Assistant
CUNY Lehman College
05.2012 - 08.2016
Associate of Arts - Computer Networking
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Humanities Prep High School
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