Cesar Diaz
Houston,TX
Summary
Hardworking Bartender with experience in large-scale, fast paced casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
Work History
Bartender
OTG Management JFK Airport
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared garnishes by evenly slicing and pitting fruits.
Server
Hearsay On The Waterway
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate of Applied Science - Medical Laboratory Technology
College of Healthcare Professions
Houston, TX05.2024
Skills
- Menu Memorization
- Beverage Preparation
- Payment Processing
- Suggestive Selling
- Food Running
- Licensed [TABC, Food Handlers]
- Outgoing Personality
- Changing Beer Kegs
- Ordering Bar Supplies
- Fluency in Spanish, English
Timeline
Bartender
OTG Management JFK Airport
07.2023 - Current
Server
Hearsay On The Waterway
06.2022 - Current
Associate of Applied Science - Medical Laboratory Technology
College of Healthcare Professions
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