Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Cesar Duran

Orlando,FL

Summary

Hard-working, high energy Banquet Server and Bartender with passion for customer satisfaction. Over 10 years in food service industry. Known for great reliability and attention to detail. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

17
17
years of professional experience
1
1
Certification

Work History

On-Call Banquet Server

Rosen Shingle Creek
01.2023 - Current
  • Maintained cleanliness and organization throughout the banquet area, ensuring a pleasant dining experience for guests.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Responded to guest inquiries and requests promptly and courteously.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Efficiently served meals while adhering to proper serving etiquette, enhancing the overall dining experience for guests.

Food and Beverage Attendant

The Ritz-Carlton Hotel Company
03.2021 - 11.2022
  • Managed inventory levels effectively, reducing waste and maintaining optimal stock levels for efficient operations.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Lead Banquet Server / Banquet Bartender

One Star Catering
02.2016 - 03.2020
  • Displayed enthusiasm and promoted excellent service to customers.
  • Increased employee morale by fostering a positive work atmosphere through clear communication, teamwork, and recognition of accomplishments.
  • Answered guest questions about event plans and food service choices.
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Handled any guest complaints or concerns professionally, taking appropriate action when necessary.

Restaurant Owner

Tumbao's Cafe Bar
08.2007 - 12.2015
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Managed payroll, daily deposits, and cost controls.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maximized quality assurance by completing frequent line checks.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

Bartending, Mixology, Alcohol Awareness

ABC Bartending Schools
Orlando, FL
07.2023

Organización De Banquetes Y Eventos

Centro Inca
Barranquilla, Colombia
03.2006

Skills

  • Food Running
  • Proper Equipment Storage
  • Menu presentation
  • Order Accuracy
  • Food Safety
  • Food Handlers Card
  • Menu Memorization
  • Cleanliness and Organization
  • Clear Communication
  • Foreign language skills
  • Team Player
  • Adaptable to change

Certification

  • SafeStaff Training - June 2023.
  • TIPS - June 2023


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

On-Call Banquet Server

Rosen Shingle Creek
01.2023 - Current

Food and Beverage Attendant

The Ritz-Carlton Hotel Company
03.2021 - 11.2022

Lead Banquet Server / Banquet Bartender

One Star Catering
02.2016 - 03.2020

Restaurant Owner

Tumbao's Cafe Bar
08.2007 - 12.2015

Bartending, Mixology, Alcohol Awareness

ABC Bartending Schools

Organización De Banquetes Y Eventos

Centro Inca

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Cesar Duran