Cesar Duran
Houston
Summary
Operations and hospitality professional with 10+ years of experience managing daily operations, staff leadership, inventory control, and customer service across restaurants, healthcare clinics, events, and logistics environments. Proven ability to improve efficiency, control costs, ensure regulatory compliance, and deliver high-quality service. Bilingual and highly adaptable with strong leadership and organizational skills.
Overview
4
4
Certifications
11
11
years of professional experience
Work History
General Manager
La Cruderia
Houston, TX
03.2026 - Current
- Managed daily restaurant operations, ensuring efficient service and high quality standards to enhance customer satisfaction.
- Recruited, trained, coached, and supervised staff to maintain a productive and positive work environment.
- Monitored budgets, sales, and profit margins, implementing strategies to optimize revenue and minimize expenses.
- Scheduled employees and managed labor costs while ensuring adequate staffing levels.
- Oversaw inventory, ordering, and vendor relationships to maintain control over food and supply costs.
- Increased customer satisfaction by maintaining high service and food quality standards.
Event Coordinator (Bartender/Server)
Serving Houston (Catering & Private Events)
Houston, TX
07.2016 - Current
- Coordinated bartending and food service for private events and catering, ensuring guest satisfaction
- Executed high-quality customer service in fast-paced environments, enhancing guest experiences
- Demonstrated professionalism and attentiveness to guest needs, fostering positive event atmospheres
Operations Manager
The Red Chickz
Houston, TX
03.2024 - 02.2026
- Oversee daily restaurant operations, ensuring efficiency, productivity, and compliance with company standards
- Coordinated staff scheduling, hiring, onboarding, training, and performance management to maintain operational efficiency
- Monitor inventory levels, coordinate ordering, and maintain vendor relationships to control food costs and reduce waste
- Ensure compliance with health, safety, and sanitation regulations
- Addressed customer concerns to improve guest satisfaction and increase retention rates
- Developed operational processes to streamline workflow and elevate service quality
Event Coordinator
The Lymbar
Houston, TX
12.2022 - 03.2024
- Planned and executed private and public events including weddings, corporate events, birthdays, and holiday celebrations
- Served as primary point of contact for clients from initial inquiry through event completion
- Coordinated with culinary, service, and management teams to ensure seamless execution of events, enhancing overall guest experience
- Managed event timelines, floor plans, staffing requirements, and special guest requests to guarantee successful event delivery
- Ensured high client satisfaction through clear communication and meticulous attention to detail, fostering strong client relationships
Operations Manager / Inventory Control
ACHE Institute
Houston, TX
05.2022 - 01.2023
- Managed administrative staff, streamlined scheduling, billing processes, and inventory control to enhance operational effectiveness
- Maintained accurate inventory records and ensured timely availability of medical supplies to support clinic operations
- Coordinated with medical providers to improve workflows and service delivery efficiency
- Oversaw daily clinic operations to ensure efficient patient flow and regulatory compliance
House Manager /Residential Property Manager
The Modern Group
Houston, TX
12.2019 - 11.2022
- Coordinated household staff, vendors, and maintenance schedules to optimize household efficiency
- Managed household billing transactions, errands, travel coordination, and logistics to maintain operational flow
- Ensured property organization, cleanliness, and operational efficiency
- Oversaw daily operations of private residence to ensure seamless functioning
Operator / Shipping & Receiving
GCP Applied Technologies
Houston, TX
02.2015 - 12.2019
- Coordinated warehouse logistics for shipping, receiving, loading, and unloading to streamline operations
- Oversaw handling, storage, and dispatch of products to maintain accuracy and efficiency
- Monitored chemical processing systems, ensuring compliance with safety and quality standards
Education
Houston Community College (HCC)
Houston, TXHigh School Diploma -
Robert E. Lee High School
Houston, TXSkills
- Operations Management
- Budget Management
- Inventory Management
- Property Management
- Team Leadership
- Team Management
- Customer Service Excellence
- Safety Compliance
- Event Coordination
- Bilingual (English/Spanish)
- Computer Systems
- Graphic Design
Certification
Food Manager Certified
Timeline
General Manager
La Cruderia
03.2026 - Current
Operations Manager
The Red Chickz
03.2024 - 02.2026
Event Coordinator
The Lymbar
12.2022 - 03.2024
Operations Manager / Inventory Control
ACHE Institute
05.2022 - 01.2023
House Manager /Residential Property Manager
The Modern Group
12.2019 - 11.2022
Event Coordinator (Bartender/Server)
Serving Houston (Catering & Private Events)
07.2016 - Current
Operator / Shipping & Receiving
GCP Applied Technologies
02.2015 - 12.2019
High School Diploma -
Robert E. Lee High School
Houston Community College (HCC)