Cesar Fernando Villa
Dallas
Summary
Recent Criminal Justice graduate with over five years of customer service, leadership, and public-facing experience in fast-paced environments. Demonstrated ability to lead teams, resolve customer concerns, maintain safety standards, and work under pressure. Certified in First Aid/CPR/AED and licensed to carry in Texas. Seeking opportunities in law enforcement, corrections, public safety, or related criminal justice fields.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
Dallas, TX
01.2024 - 01.2025
- Delivered exceptional customer service by ensuring accurate and timely deliveries.
- Planned and executed efficient delivery routes to enhance operational effectiveness.
- Processed cashless transactions and addressed customer issues with professionalism.
Shift Lead
Jamba Juice
Irving, TX
01.2020 - 01.2024
- Supervised daily operations and supported a team during high-volume shifts.
- Trained and mentored new employees on company procedures.
- Ensured compliance with food safety and sanitation standards.
- Managed cash handling, inventory, and customer service issues.
Barista
Dejabrew
Lewisville, TX
01.2019 - 01.2020
- Prepared beverages while maintaining quality and efficiency.
- Delivered exceptional customer service in a fast-paced environment.
- Maintained cleanliness and health code compliance.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX12-2025
Skills
- Safety Awareness
- First Aid Certification
Texas License to Carry Handgun
Red Cross Certified Responding to Emergencies Adult and Pediatric First Aid/CPR/AED
Team Coordination
Policy Compliance
Accountability
Integrity
Leadership
Time Management
Microsoft Office
Certification
American Red Cross Adult & Pediatric First Aid/CPR/AED
Texas License to Carry (LTC)
Timeline
Delivery Driver
Uber Eats
01.2024 - 01.2025
Shift Lead
Jamba Juice
01.2020 - 01.2024
Barista
Dejabrew
01.2019 - 01.2020
Bachelor of Science - Criminal Justice
University of North Texas
Relevant Coursework:
- University of North Texas
- CJUS 3700: Ethical Issues/CJUS
- CJUS 3400: Correctional Systems
- CJUS 3310: Organized/Consensual Crime
- CJUS 3300: Police Systems
- CJUS 3201: Criminal Law
- CJUS 2100: U.S. Crime/Justice