Skilled Towing Operator with expertise in vehicle recovery, roadside assistance, and safe towing practices. Knowledgeable in towing equipment, traffic laws, and safety regulations, ensuring efficient task completion with accuracy. Committed to delivering results through a methodical approach and strong work ethic.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Towing Operator
Road Truck Solutions
Miami, US
01.2024 - 09.2025
Coordinated with dispatch to ensure timely towing services and provide updates.
Responded promptly to emergency calls, ensuring swift service delivery to clients.
Loaded and unloaded vehicles onto trailers or tow truck beds using chains, straps, winches, ramps, hoists, and dollies, ensuring secure transport.
Secured loads properly before transporting them over the roadways.
Responded promptly to emergency calls, ensuring swift service delivery to clients.
Maintained accurate records of towing activities and vehicle conditions.
Trained new staff on towing procedures and safety protocols effectively.
Built strong client relationships through attentive and courteous service during each job assignment.
Receiving Clerk
Acqualina Resort & Residences On The Beach
US, US
01.2021 - 11.2023
Maintained accurate records for management reports and supply inventories to support operational decisions.
Generated bills of lading and commercial invoices to route packages.
Notified management of product discrepancies and equipment malfunctions to facilitate timely resolutions.
Followed internal procedures for tracking and recording shipments.
Transmitted and explained work orders to laborers.
Evaluated training needs of staff and arranged for instruction.
Participated in hiring process by reviewing credentials, conducting interviews, and making hiring decisions and recommendations.
Inspected job sites to determine extent of maintenance and repairs needed.
Receiving Supervisor
Washington Park Hotel
Miami Beach, US
10.2015 - 03.2020
Supervised a team of 10+ employees in the receiving department, providing support, guidance and training as needed.
Inspected shipments upon arrival to verify product quality standards were met prior to acceptance.
Managed the scheduling of staff members within the receiving area to meet customer demands while maintaining cost-efficiency measures.
Examined documents such as purchase orders, bills of lading, invoices and other related paperwork to ensure accuracy.
Maintained accurate records of incoming and outgoing shipments, ensuring compliance with company policies and procedures.
Utilized strong problem-solving and organizational skills to manage daily operations in the receiving department.
Assisted in developing strategies for improving operational efficiency through process optimization initiatives.