Luis Mendoza
Sunny Isles Beach,FL
Summary
Focused professional with several years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
Brite Building Incorporated
North Miami Beach , FL
06.2023 - Current
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Developed and implemented policies and procedures for efficient workflow.
- Maintained accurate records for tracking progress and performance of team members.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
Receiving Supervisor
Davidson Hospitality
Miami , FL
02.2021 - 11.2022
- Directed the daily operations of the receiving department, overseeing a staff of 10 employees.
- Monitored and maintained accurate receiving records for all incoming shipments.
- Conducted regular inspections of material handling equipment to ensure proper functioning.
- Analyzed data to identify trends in supply chain performance, suggesting improvements as needed.
Hotel Manager
Hihg Gate Hospitality
Miami Beach , FL
04.2020 - 11.2022
- Developed and implemented hotel policies and procedures.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Assigned duties and monitored performance of all employees in the hotel.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
Property Manager Representative
Link Hospitality
Miami Beach , FL
01.2018 - 03.2020
- Conducted daily property inspections to ensure tenant compliance with the lease agreement.
- Maintained detailed records of all tenant complaints and requests for repairs or maintenance.
Education
MBA - Business Administration And Management
Universidad Central De Venezuela
Caracas Venezuela01-2008
Bachelor of Science - Engineering
Universidad Nacional Abierta
Caracas Venezuela02-2006
MBA - Accounting And Finance
Universidad Santa Maria
Caracas Venezuela10-2004
BBA - Accounting and Finance
Universidad Santa Maria
Caracas Venezuela03-2004
Tecnico Superior - Petroleum Engineering
Colegio Universitario Francisco De Miranda
Caracas Venezuela07-1997
Skills
- Recruitment and hiring
- Capital improvement management
- Lean practices implementation
- Performance monitoring
- Performance reporting
- Health and safety compliance
- Work flow planning
- SAP expertise
- Management
- Cost reduction and containment
Languages
English
Limited
Spanish
Professional
References
References available upon request.
Timeline
Supervisor of Operations
Brite Building Incorporated
06.2023 - Current
Receiving Supervisor
Davidson Hospitality
02.2021 - 11.2022
Hotel Manager
Hihg Gate Hospitality
04.2020 - 11.2022
Property Manager Representative
Link Hospitality
01.2018 - 03.2020
MBA - Business Administration And Management
Universidad Central De Venezuela
Bachelor of Science - Engineering
Universidad Nacional Abierta
MBA - Accounting And Finance
Universidad Santa Maria
BBA - Accounting and Finance
Universidad Santa Maria
Tecnico Superior - Petroleum Engineering
Colegio Universitario Francisco De Miranda
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