Cesar Preza
Redwood City,CA
Summary
Customer-focused professional with background in restaurant waiting. With experience managing high volume dining experiences, adept at maintaining a smooth and efficient flow of service. Strengths include strong communication skills, ability to work under pressure, and commitment to providing exceptional customer service. Previous roles have showcased adaptability, teamwork, and the capacity to create positive dining experiences for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Tam Tam Restaurant
Palo Alto, CA
11.2019 - 02.2020
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Restaurant Server
British Bankers Club
Menlo Park, CA
10.2016 - 10.2019
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Processed payments from customers using cash registers or POS systems.
Restaurant Server
Blackpepperinc
Menlo Park, CA
05.2017 - 08.2019
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
GED -
MenloAtherton High School
Atherton, CA06-1996
Applied Psychology
Mission College
Santa Clara, CASkills
- Food preparation knowledge
- Cross-selling and upselling
- Personal hygiene
- Large party coordination
- Order taking
- Food presentation
- Dessert recommendations
- Beverage knowledge
- Menu specials memorization
- Food safety awareness
- Food service delivery
- Table setting
- Cash handling
- Server collaboration
Languages
Spanish
Native/ Bilingual
Certification
- Serve Safe Certificate
Affiliations
I have stared my own printing and crafts business. I enjoy creating things.
I like to read fiction and non fiction books, probably read over 80 books till now.
Timeline
Restaurant Waiter
Tam Tam Restaurant
11.2019 - 02.2020
Restaurant Server
Blackpepperinc
05.2017 - 08.2019
Restaurant Server
British Bankers Club
10.2016 - 10.2019
- Serve Safe Certificate
GED -
MenloAtherton High School
Applied Psychology
Mission College
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