Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cesar Salvador Jr

14808 Terra View St Se Yelm

Summary

Dynamic Premises Technician with DIRECTV, adept at installing and repairing satellite systems while ensuring optimal performance. Recognized for exceptional problem-solving abilities and strong communication skills, effectively educating customers and resolving technical issues. Proven track record in maintaining safety standards and managing equipment, contributing to high customer satisfaction.

Overview

11
11
years of professional experience

Work History

Premises Technician

DIRECTV
01.2014 - Current
  • Successfully installed and repaired satellite systems and related equipment for residential and commercial customers, ensuring optimal signal reception and functionality.
  • Educated customers on service features, equipment operations, and troubleshooting, addressing questions and ensuring high levels of customers satisfaction.
  • Diagnosed and resolved technical issues, utilizing specialized meters,tools, and technical documentation to ensure proper system performance.
  • Utilized hand and power tools effectively for installations and repairs, working in various environments including attics, basements, crawl spaces, and at heights.
  • Managed and maintained company provided equipment and tools, ensuring accurate inventory and proper handling.
  • Adhered to all safety protocols and company regulations during installations and service visits, maintaining a safe working environment.
  • Maintaining accurate and complete documentation of service calls, installations and customer interaction.
  • Demonstrate strong problem solving skills to efficiently resolve technical issues and restore service for customers.

Education

High School Diploma -

Farrington High School
Honolulu, HI
06.1999

Skills

  • Ability to work independently and as part of a team
  • Ability to work various environments
  • Excellent communication and interpersonal skills
  • Ability to diagnose and resolve technical issues effectively
  • Knowledge of satellite systems, wiring and troubleshooting techniques
  • Fast learner and dependable

Timeline

Premises Technician

DIRECTV
01.2014 - Current

High School Diploma -

Farrington High School

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