Scott Goldson
Hamilton,OH
Summary
Upbeat Premise Technician with experience maintaining facilities. Skilled at diagnosing problems, replacing damaged parts and performing preventive maintenance. Flexible and accurate when working long hours in inclement weather. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level universal technician position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Premises Technician
Cincinnati Bell/Alta Fiber
Hamilton, OH
02.2018 - Current
- Educated customers on how to use cable, phone, and internet services.
- Maintained company vehicle and company equipment.
- Read and deciphered graphs and blueprints.
- Installed and repaired copper and fiber equipment.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Responded to service requests during and after business hours.
Culinary
Olive Garden Italian Restaurant
04.2008 - 02.2018
- Serve guests with above satisfactory customer service
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Meet monthly company goals and standards
- Maintain knowledge of extensive menu and limited time items
- Increase sales through suggestive selling
- Maintain efficiency in fast pace environment
- Management of Team members
- Established food preparation procedures and guidelines to promote meal consistency and quality.
Carver Coating
06.2006 - 03.2008
- Work efficiently with tools
- Follow the correct standards while using heavy equipment/tools
- Work well independently
- Maintain organization while accomplishing any task
- Inspect product for quality to meet company goals and standards.
Education
Hamilton High school
Skills
- Team-oriented
- Written and oral communication skills
- Capable of working in stressful situations or under pressure
- Excellent customer service skills
- Self-motivated, responsible and reliable
- Ability to handle fast-paced environments
- Microsoft Office, computer and typing skills
- Excellent problem solving skills
- Excellent time management skills
- Organizational skills
- Different Culinary Techniques
- Staff Recruiting and Hiring
- Food Preparing, Plating and Presentation
Timeline
Premises Technician
Cincinnati Bell/Alta Fiber
02.2018 - Current
Culinary
Olive Garden Italian Restaurant
04.2008 - 02.2018
Carver Coating
06.2006 - 03.2008
Hamilton High school
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