Cesilia Rivas
Washington,DC
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic and adaptability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
UNITY HEALTH CARE INC.
11.2022 - Current
- Provide a friendly greeting to all patients and manage paperwork.
- Checked patient insurance, demographics, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Host
Agua 301 Restaurant
03.2018 - 10.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Responsible for multitasking in a fast-paced environment.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Bell Multicultural
Washington, DC06.2015
Skills
- Medical Terminology
- Front Desk Operations
- EMR / EHR
- Bilingual (English & Spanish)
- Collaboration and Teamwork
- Time Management
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Medical Receptionist
UNITY HEALTH CARE INC.
11.2022 - Current
Host
Agua 301 Restaurant
03.2018 - 10.2022
High School Diploma -
Bell Multicultural
Similar Profiles
Liyah PittsLiyah Pitts
MEDICAL ASSISTANT at Unity Health Care INC.MEDICAL ASSISTANT at Unity Health Care INC.
Monique PriceMonique Price
Patient Care Coordinator at UNITY HEALTH CARE INC.Patient Care Coordinator at UNITY HEALTH CARE INC.
Katlyn OsbornKatlyn Osborn
Medical Receptionist at UNITY HEALTH CARE INC.Medical Receptionist at UNITY HEALTH CARE INC.
Frank SmithFrank Smith
Line Cook at FoghillLine Cook at Foghill
STEPHAN L. JOHNSON, SR.STEPHAN L. JOHNSON, SR.
Interim Controller at Chartwells Higher EducationInterim Controller at Chartwells Higher Education