CETIVA KHAMO
AMERICAN AIRLINES
Dallas,TX
9
years of professional experience
Motivated sales and customer-focused professional with experience in outreach, lead generation, cold calling, and relationship building. Proven ability to communicate effectively with diverse clients, identify customer needs, and drive engagement in fast-paced environments.
Brings a strong work ethic, competitive mindset, and relationship-driven approach, with a desire to transition into medical device sales and build long-term partnerships with healthcare professionals.
Work History
Flight Attendant
3 Years 10 Months- Assisted diverse customers in establishing trust and rapport in fast-paced environments.
- Communicated complex information clearly while adjusting style to meet individual customer needs.
- Represented a recognized brand with professionalism and upheld high service standards.
- Addressed customer concerns calmly while managing multiple priorities.
- Worked closely with teams across functions to provide seamless customer experiences.
Sales Representative / Front Desk
2 Years 2 Months- Promoted services and products based on individual client needs and purchasing goals.
- Achieved monthly sales goals through consultative recommendations, upselling, and relationship-based selling.
- Built and maintained long-term client relationships through personalized communication and exceptional customer experience.
- Educated clients on products and services, communicated benefits, and confidently addressed questions and objections.
- Managed client scheduling, payments, follow-up communication, and day-to-day sales operations.
Sales Representative / Outreach Worker
2 Years- Generated qualified leads through outbound sales calls and targeted outreach to professional referral sources.
- Conducted prospecting and cold outreach to identify potential clients and referral opportunities.
- Presented product and service benefits and communicated solutions based on individual client needs.
- Achieved monthly sales goals through lead conversion relationship development and new client enrollment.
- Built relationships with nonprofit organizations community partners and professional referral sources.
Sales Representative
2 Years 1 Month- Prospected potential customers through proactive cold calling and direct sales efforts.
- Created and presented engaging sales presentations that showcased product advantages and value.
- Compiled sales documentation, presented proposals, and secured customer agreements.
- Converted prospects into clients through persistent follow-up, addressing objections, and nurturing relationships.
- Assessed client needs and suggested tailored products and solutions.
Education
- Business Administration & Management
Continuing Education in Business
Skills
Prospecting & Lead Generation
B2B Outreach & Cold Calling
Consultative Selling
Sales Presentations
Relationship Building
Product Education
Contract Development & Closing
Sales Goal Achievement
Client Retention
Communication & Negotiation
Computer Proficiency
CAREER TARGET
- Associate Sales Representative
- Medical Device Sales Representative
- Territory Sales Representative
- Healthcare Sales
SALES FOUNDATION
- Outbound prospecting
- Cold-call experience
- Lead generation
- Sales presentations
- Proposal & contract process
- Monthly sales goals
- Relationship-based selling
Timeline
Flight Attendant
AMERICAN AIRLINES
10.2022 - CurrentRead More
Sales Representative / Front Desk
EUROPEAN WAX CENTER
08.2021 - 10.2023Read More
Sales Representative / Outreach Worker
EASE OF CA
08.2020 - 08.2022Read More
Sales Representative
AMERICAN INSULATION
01.2018 - 02.2020Read More
San Jacinto Community College
from Business Administration & Management
Read More