Cetlati Solis
Visalia,CA
Summary
Dedicated Medical Assistant with extensive experience at Advanced Body And Laser Center, excelling in patient relations and phlebotomy techniques. Proven ability to ensure patient safety and comfort while maintaining HIPAA compliance. A reliable team player, adept at managing medical supply inventory and providing empathetic care to enhance patient experiences.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Advanced Body And Laser Center Of Visalia
11.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Receptionist
Advanced Body And Laser Center Of Visalia
11.2018 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cashier
Scottys Donuts
12.2016 - 11.2018
- Greeted customers coming to the drive thru and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
No Degree - Medical Assistant
Milan Institute
Visalia, CA08-2024
High School Diploma -
El Diamante High School
Visalia, CA06-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Reliable team player
- CPR
- Phlebotomy techniques
- Sterilization techniques
- Medical supply inventory
- Equipment sterilization
- Adaptable
- Patient relations
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Advanced Body And Laser Center Of Visalia
11.2018 - Current
Receptionist
Advanced Body And Laser Center Of Visalia
11.2018 - Current
Cashier
Scottys Donuts
12.2016 - 11.2018
No Degree - Medical Assistant
Milan Institute
High School Diploma -
El Diamante High School
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