Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Brown

Licensed Mortgage Loan Originator
Tempe,AZ

Summary

Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Mortgage Loan Officer

LoanDepot
Scottsdale, AZ
02.2022 - Current
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Reviewed loan files and updated to match current standards.
  • Explained different types of loans pertaining to client situations.
  • Proactively identified solutions for customers experiencing credit issues.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

Solution Specialist

Verizon Wireless
Greenville, SC
02.2017 - Current
  • Implemented corrective actions to fix root causes of various issues.
  • Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
  • Conducted troubleshooting and diagnostic procedures on customer devices.

Server

Square Celt
Orland Park, IL
03.2016 - 12.2016
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

River Bluff High School
Lexington, SC
08.2010 - 08.2014

Skills

Pricing quotes

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Timeline

Mortgage Loan Officer

LoanDepot
02.2022 - Current

Solution Specialist

Verizon Wireless
02.2017 - Current

Server

Square Celt
03.2016 - 12.2016

High School Diploma -

River Bluff High School
08.2010 - 08.2014
Nicholas BrownLicensed Mortgage Loan Originator