Carrie Godfrey
25 Cherry Circle Blackwood
Summary
Knowledgeable Sales Manager with strong background in leading sales teams to achieve ambitious targets. Proven ability to develop and implement effective sales strategies, driving revenue growth and enhancing customer satisfaction. Demonstrated expertise in team leadership and relationship management.
Overview
12
12
years of professional experience
Work History
General Sales Manager/ Sales Manager
Vann Dodge Chrysler Jeep
01.2018 - 11.2025
- Led sales team to achieve monthly revenue targets through effective training and motivation.
- Developed strategic sales initiatives that enhanced customer engagement and improved retention rates.
- Analyzed market trends to identify new opportunities, driving product placement strategies and inventory management.
- Implemented comprehensive training programs for sales staff, enhancing product knowledge and selling techniques.
- Monitored sales pipeline and provided regular reports to executive leadership for data-driven decision-making.
- Trained new sales staff on product knowledge, sales techniques, and company policies to ensure consistency in service delivery.
- Collaborated with finance department to manage budgets, forecasts, and financial reporting related to sales operations.
- Managed financing options for vehicle purchases to enhance customer satisfaction.
- Analyzed financial data to identify trends and improve dealership profitability.
- Oversaw loan approval processes, ensuring adherence to company policies and regulations.
- Mentored junior finance staff, fostering professional development and operational excellence.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
BDC Manager/ Sales Manager
Mercedes Benz of Cherry Hill
06.2013 - 01.2018
- Led BDC team in executing customer engagement strategies, enhancing lead conversion rates.
- Developed and implemented training programs for staff, improving product knowledge and customer service skills.
- Analyzed performance metrics to identify areas for improvement, driving operational efficiency within the department.
- Coordinated communication between sales and service departments to optimize customer experience and satisfaction levels.
- Managed daily operations of the BDC, ensuring adherence to company policies and procedures.
- Oversaw scheduling of appointments, maximizing appointment availability for potential customers.
Education
High School Diploma -
Trition High
Runnemede, NJAssociate of Applied Science -
Camden County College
Blackwood NJSkills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Profitability improvement
- Sales leadership
Timeline
General Sales Manager/ Sales Manager
Vann Dodge Chrysler Jeep
01.2018 - 11.2025
BDC Manager/ Sales Manager
Mercedes Benz of Cherry Hill
06.2013 - 01.2018
High School Diploma -
Trition High
Associate of Applied Science -
Camden County College