Charles Seaton
customer service care represenitive
Fort Worth,TX
Summary
=
- Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
6
6
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Customer Care Representative
L Chrysler Dodge Jeep Ram
Irving, TX
03.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Insurance Representative
A Metro Plex Insurance
Fort Worth, TX
02.2017 - Current
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Fielded customer complaints, escalating complex issues to management for resolution.
Machine Operator
EASY FLEX
Fort Worth, TX
01.2018 - 10.2020
Skills
- Agent Support
- Customer Follow-Up
- Claims Reporting Systems
- Information Updates
- Critical Thinking
- Data Entry
- Accounts Payable and Accounts Receivable
- Lead Generation
- Account Management
- Policy Writing
- Administrative Support
- Operations Management
Certification
October 2022 to December 2025
I have a driver license and I am certified with CDJR and Mitsubishi dealerships
Education
Associate of Arts - Bisnuess Managment
Alvin Community College
Alvin, TX 03.2014 - 06.2016
BCIS - Computer Skills
Trinity Valley Community College
Athens, TX 01.2012 - 07.2013
No Degree - CONSTRUCTION
Lee College
Baytown, TX 02.2010 - 11.2011
Timeline
Customer Care Representative
L Chrysler Dodge Jeep Ram
03.2021 - Current
Machine Operator
EASY FLEX
01.2018 - 10.2020
Insurance Representative
A Metro Plex Insurance
02.2017 - Current
Associate of Arts - Bisnuess Managment
Alvin Community College
03.2014 - 06.2016
BCIS - Computer Skills
Trinity Valley Community College
01.2012 - 07.2013
No Degree - CONSTRUCTION
Lee College
02.2010 - 11.2011
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