Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
2026 Woman of the Year at East Caney Missionary Church
Generic

Chachandra Henley

Sulphur Springs,Tx

Summary

Detail-oriented Eligibility Specialist with proven skills in client advocacy and problem-solving. Committed to enhancing service delivery through effective teamwork and clear communication.

Dedicated Eligibility Specialist with over four years of experience in health and human services. Known for strong attention to detail and teamwork, contributing to improved client outcomes and compliance with state regulations.

Results-driven professional skilled in assessing client needs and developing tailored service plans. Expertise in customer service and collaboration with multidisciplinary teams to achieve optimal program delivery.

Knowledgeable [Desired Position] with solid background in eligibility determination and case management. Adept at managing complex cases and ensuring compliance with regulatory standards. Demonstrated effective communication and problem-solving skills in high-pressure environments.

Professional with strong background in eligibility assessment and client service. Skilled in analyzing applications, verifying information, and ensuring compliance with regulations. Known for effective teamwork, adaptability, and achieving results. Proficient in managing caseloads, problem-solving, and maintaining confidentiality with focus on accuracy and efficiency.

Results-oriented professional with extensive experience in eligibility determination and client assessment. Proven track record of accurately processing applications and maintaining compliance with policies. Known for collaborative efforts, reliability, and adaptability in dynamic settings.

Experienced with eligibility determination, client assessment, and regulatory compliance. Utilizes advanced problem-solving skills to handle complex cases efficiently. Track record of effective communication and collaborative teamwork in high-pressure situations.

Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs.

Accommodating Works Advisor with [Number] years of experience providing guidance to job seekers by recommending training activities, identifying skill gaps, and discussing career and education options. Responsive and reliable professional proficient in job interview techniques and [Software]. Dedicated to increasing job opportunities by cultivating strong relationships with employers and job seekers.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Eligibility Specialist 2

Texas Dept Of Health & Human Services Commission
1400 College Street Sulphur Springs Texas
11.2022 - 03.2026
  • Assessed client eligibility for health and human services programs, ensuring compliance with state regulations.
  • Processed applications and renewals efficiently, maintaining high accuracy and attention to detail.
  • Collaborated with multidisciplinary teams to develop client-centered service plans and improve program delivery.
  • Provided in-depth guidance to clients on available services, enhancing understanding of eligibility requirements.

Social Work Intern/Admission Coordinated/Marketing Intern

Caraday of Mount Vernon
501 Yates Street Mount Vernon Tx,
03.2021 - 01.2022
  • Assisted clients in accessing community resources and services to enhance well-being.
  • Facilitated support groups, fostering open communication among participants.
  • Conducted assessments to evaluate client needs and develop tailored intervention plans.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
  • Documented case notes and progress reports, maintaining accurate client records.
  • Developed educational materials to promote awareness of mental health issues in the community.

Social Work Intern

Sulphur Springs Health and Rehab Nursing Facility
411 Airport Rd Sulphur Springs Texas
01.2018 - 03.2020
  • Assisted in developing individualized care plans for residents, ensuring adherence to best practices.
  • Facilitated group activities to enhance socialization and emotional well-being among residents.
  • Coordinated with multidisciplinary teams to address residents' psychosocial needs effectively.
  • Conducted assessments to evaluate residents' mental health status and recommend interventions.

Education

Bachelor of Science - Social Work

Texas A&M of Commerce
Commerce, TX
12-2012

Skills

  • Data entry
  • Effective communication skills
  • Microsoft office
  • Telephone etiquette
  • Documentation and reporting
  • Verbal communication
  • Public assistance
  • Application review
  • Interviewing
  • Appointment scheduling
  • Documentation and paperwork
  • Policy interpretation
  • Knowledgeable in [software]
  • Resource information
  • Disability awareness
  • Social services
  • Benefits administration
  • Medicaid
  • Public assistance programs
  • Application assessment
  • Confidentiality
  • Recordkeeping and data input
  • Eligibility procedures
  • Interviewing techniques
  • Cultural history
  • Applicant support and service
  • Advocacy and counseling
  • Eligibility determination
  • Problem-solving
  • Excellent communication
  • Data compilation
  • Team building
  • Critical thinking
  • Application support
  • Analytical thinking
  • Attention to detail
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Reliability
  • Flexibility
  • Active listening
  • Effective communication
  • Decision-making
  • Relationship building
  • Task prioritization
  • Goal setting
  • Professionalism
  • Interpersonal skills
  • Self motivation
  • Public speaking
  • Resourcefulness
  • Confidentiality practices
  • Written communication
  • Training skills
  • Networking skills
  • Report writing

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Affiliations

  • National Association of Social Workers

Timeline

Eligibility Specialist 2

Texas Dept Of Health & Human Services Commission
11.2022 - 03.2026

Social Work Intern/Admission Coordinated/Marketing Intern

Caraday of Mount Vernon
03.2021 - 01.2022

Social Work Intern

Sulphur Springs Health and Rehab Nursing Facility
01.2018 - 03.2020

Bachelor of Science - Social Work

Texas A&M of Commerce

2026 Woman of the Year at East Caney Missionary Church

Being a  faithful member of the East Caney Missionary Baptist  Church for  more 30 years , were I  have grown to be a very active member  for God. If there is a need in  the church I  don't hesitate to jump were  needed, I am a faithful choir member, I speak  on  different occasions like programs at different churches. I work on many  auxiliary for  the  church.  I am so happy  to  be the  2026 Woman of  the year.  "To God be  the Glory".