Ada De La Rosa
Winter Park,FL
Summary
Eligibility Specialist with extensive application engagement and dedicated service skills. Bilingual professional with skill to maintain accurate records and handle various administrative responsibilities.
Overview
28
28
years of professional experience
Work History
Eligibility Specialist 2
Human Resources Administration Of New York City
New York, NY
08.2012 - Current
- Interviewed applicants and reviewed 15 applications daily to determined which benefits qualification criteria.
- Documented all communication with applicants and inputted information into system.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Tax Preparer
Self Employed
New York City, NY
11.2010 - Current
- Prepared and file 100's of tax returns to tax departments at local, state and federal levels
- File extensions and tax planning for each tax year
- Prepared written responses or tax return amendments to resolve state and federal notices.
Assistant Manager
SFERRA
New York City, NY
01.2004 - 01.2010
- Completed regular inventory levels for new product to increased marketing address discrepancies and forecast future needs.
- Monitored cash intake and deposit records.
- Recognized over 50 staff members for their contributions engagement and increase sales productivity.
Education
Some College (No Degree) - Dietetic Technology
- Assist in the provision of food service and nutritional programs under the supervision of a dietitian.
- Diet Orders,menus and tray line management
- May plan and produce meals based on established guidelines, teach principles of food and nutrition, or counsel individuals.
Skills
- Eligibility Requirements
- Confidential Records Management
- Telephone Interviews
- Client support service
- Clerical and Communication Skills
Timeline
Eligibility Specialist 2 - Human Resources Administration Of New York City
08.2012 - Current
Tax Preparer - Self Employed
11.2010 - Current
Assistant Manager - SFERRA
01.2004 - 01.2010
Fiorello H La Guardia Communtiy Collage - Some College (No Degree), Dietetic Technology
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