LaTasia Perry
Seguin,TX
Summary
Motivated Eligibility Specialist with experience successfully managing and monitoring eligibility information for members and groups. Highly skilled at facilitating program approval or denial through qualifications assessment, fact checking and record keeping. Confident and committed to promoting positive customer outcomes through dynamic communication and exemplary engagement skills.
Overview
6
6
years of professional experience
Work History
OWP/Medical Eligibility Specialist 2
State Of Texas - Health And Human Services Commission
Schertz, TX
10.2019 - Current
- Educated patients on eligibility and affordability options by offering insightful information.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Assessed information gleaned from interviews, educational and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
Financial Aid Officer
Sage Truck Driving Schools
San Antonio, TX
07.2018 - 10.2019
- Standardized office structures and processes to promote collaboration and increased performance.
- Authored presentations and documentation for distribution to current and prospective students.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided financial aid counseling to enrolled and prospective students.
- Collaborated with community-based organizations to increase economic diversity of applicant pools.
Business Specialist
Apple
Travis AFB, CA
02.2016 - 07.2018
- Developed growth strategies based on customer satisfaction and financial gain.
- Conducted research to identify customer needs.
- Consistently built long-term relationships with existing and new customers.
- Cultivated customer relationships by advising clients on products and payment plans for companies.
- Performed as consultant for businesses in areas of marketing, logistics and training utilizing Apple products.
Education
Bachelor of Science - Human Services
San Antonio College
San Antonio, TX05.2023
Associate of Applied Science - Criminal Justice
Southwestern Oregon Community College
Coos Bay, OR05.2008
High School Diploma -
Vanden High School
Fairfield, CA06.2006
Skills
- Eligibility Requirements
- Creative Solutions
- Resource Information
- Telephone Etiquette
- Effective Communication Skills
- Program Knowledge
Timeline
OWP/Medical Eligibility Specialist 2
State Of Texas - Health And Human Services Commission
10.2019 - Current
Financial Aid Officer
Sage Truck Driving Schools
07.2018 - 10.2019
Business Specialist
Apple
02.2016 - 07.2018
Bachelor of Science - Human Services
San Antonio College
Associate of Applied Science - Criminal Justice
Southwestern Oregon Community College
High School Diploma -
Vanden High School
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