Chad Brodeur
Hampden,ME
Summary
Results driven Sales and Marketing Operations Executive with a strong entrepreneurial mindset. Proven expertise in business development, strategic planning, portfolio management, and sales execution. Skilled in optimizing processes for project management, data analysis, and reporting to boost revenue and cut costs. Experienced in global product development across North/South America, Europe and Asia.
Overview
27
27
years of professional experience
Work History
Vice President Sales & Marketing Operations
NantHealth
El Segundo
03.2017 - 02.2024
- Implemented robust policies and organizational structures to underpin successful expansion and drive continuous growth with our SAAS software solutions to Health Care Payors (Aetna, Cigna, CareSource, Highmark, Horizon.
- Managed sales and marketing operations for enterprise accounts, equating to $75m in new business opportunities.
- Automated Sales and Marketing processes, dramatically increasing operational efficiency and reducing costs 30%.
- Identified and established KPIs to improve team efficiencies and sales strategies.
- Directed annual budgeting processes and verified alignment with company objectives.
- Negotiated contract specifications with major vendors.
- Designed incentive programs that motivated staff members while ensuring profitability targets were met.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
Director Sales Operations
BlackBerry Limited
Waterloo, Canada
08.2013 - 11.2016
- Conducted regular meetings with senior leadership team to review progress against goals, analyze results from previous campaigns, discuss challenges faced by the sales organization and strategize solutions.
- Reviewed existing contracts periodically to ensure compliance with current regulations.
- Led monthly reviews of all key performance indicators related to sales operations functions such as budgeting and forecasting, cost analysis, customer segmentation.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Gained market share in new sales performance through aggressive team training.
- Oversaw regional and local sales managers and staff.
Vice President Co-Owner
Select Acceptance
Greenville , NC
03.1997 - 08.2013
- Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
- Developed and implemented effective strategies for improving customer satisfaction with auto financing services.
- Negotiated terms of repayment agreements with delinquent customers to bring accounts current.
- Monitored industry trends in auto financing and recommended changes as needed to stay competitive.
- Provided training and guidance to new staff members on proper procedures for processing auto finance applications.
- Identified areas of improvement in existing processes related to auto financing services.
Education
Bachelor of Arts - Business Administration
Eastern Nazarene College
Quincy, MA06-1993
Skills
- Client Relationship Building
- Business Development
- Sales Leadership
- Revenue Cycle Management
- Forecasting
- Staff Development
- Market Research
- Customer Prospecting
- Lead Generation
- Data Analysis
- Recruiting and Hiring
- Coaching and Mentoring
- CRM Software
- Proposals and presentations
- Budget Oversight
Affiliations
- Traveling around the world
- Playing Golf wherever I travel
- Getting lost in a good book
Accomplishments
- Oversaw the build of an online store for our Inside Sales team resulting in a 63% increase in sales.
- Oversaw the customization and implementation of CRM Salesforce resulting in a promotion to Vice President
Timeline
Vice President Sales & Marketing Operations
NantHealth
03.2017 - 02.2024
Director Sales Operations
BlackBerry Limited
08.2013 - 11.2016
Vice President Co-Owner
Select Acceptance
03.1997 - 08.2013
Bachelor of Arts - Business Administration
Eastern Nazarene College
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