Chad Chapman

● Maintain high standards of ethical and professional conduct and adhere strictly to confidentiality requirements.

● Assist with providing supervision and support to clients at the treatment center.

● Assist with maintaining records of client activities, behavior, and information pertinent to each client’s presence in treatment.

● Maintain cleanliness of the facility according to infection prevention and control procedures.

Manager, 07/2021 - Current

• Managed day-to-day operation of home to comply with regulations and agency standards.

• Served as role model, mentor, advocate to individuals in transitional living homes.
• Help residents with life skills such as opening bank accounts, applying for identification, etc.
• Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.

• Welcome new members into the program.
• Administer UA testing and read the results.
• Provide an informational tour of the facility, make email addresses, and go over the housing agreement.
• Teach Orientation class once a week.
• Help the member with guidance and advocate for the member when needed.

• Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.

• Worked in fast-paced, performance-driven environment, consistently meeting quotas.
• Set up and updated customer accounts and researched questions using multiple computer systems.
• Recognized for exceptional customer service, positive attitude, motivation; was responsible for training and mentoring new representatives.