Chad Cicon
Waddell,AZ
Summary
Experienced sales and dealership leader with a strong record in relationship building, team coaching, and sales strategy development. Known for driving results, improving customer satisfaction, and supporting profitable operations.
Overview
13
13
years of professional experience
Work History
Sales Manager
Germain Honda of Surprise
01.2026 - Current
- Supported sales consultants with deal structuring, pricing reviews, and customer presentations.
- Managed floor traffic and matched customers with suitable Honda models and trims.
- Tracked leads in CRM and followed up on inquiries promptly.
- Coordinated inventory availability, vehicle pricing, and dealership lot presentation.
- Assisted with trade-in appraisals and used-car valuation reviews.
- Reviewed paperwork for accuracy before finance and delivery processing.
- Adapted to dealership sales processes while maintaining responsive customer support.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Finance Manager
CNAC Finance
01.2025 - 08.2025
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
General Manager
Montrose Nissan
07.2024 - 12.2024
- Directed daily dealership operations, aligning sales, service, and finance teams with customer delivery goals.
- Monitored inventory flow, coordinating vehicle ordering, appraisal review, and lot presentation standards.
- Supported budget tracking and expense control, maintaining focus on profitability and operational consistency.
- Coordinated staff scheduling, workload distribution, and performance follow-up across departments.
- Strengthened customer experience by resolving escalations and improving response times.
- Reviewed sales and service processes, identifying gaps and reinforcing compliance requirements.
- Collaborated with finance and service leaders to streamline deal flow and repair order handling.
- Evaluated daily performance reports to guide staffing, inventory, and process decisions.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Sales Manager
Rodeo Ford
12.2023 - 07.2024
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Communicated with service and parts teams to support customer vehicle needs.
General Manager
Rodeo Kia
07.2013 - 12.2023
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Education
High School Diploma -
Edgewood Senior High
Ashtabula, OH06-1990
Skills
- Sales expertise
- Sales strategy development
- Sales presentations
- Sales performance tracking
- Client relationship management
- Communication skills
- Sales team training
- Sales acumen
- Sales team leadership
- Client management
- Sales strategy
- Team motivation techniques
- Relationship building
Timeline
Sales Manager
Germain Honda of Surprise
01.2026 - Current
Finance Manager
CNAC Finance
01.2025 - 08.2025
General Manager
Montrose Nissan
07.2024 - 12.2024
Sales Manager
Rodeo Ford
12.2023 - 07.2024
General Manager
Rodeo Kia
07.2013 - 12.2023
High School Diploma -
Edgewood Senior High