Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Craig

Selmer,TN

Summary

District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

District Manager

DCC Propane
09.2012 - Current
  • Responsible for the management of 8 retail locations.
  • Manage 5 million gallons per year total.
  • Manage a team of 30 employees
  • Effectively collaborates with leadership and employees to establish goals and standards.
  • Strong commitment to customer service and safety.
  • Analyze monthly P&L for tracking progress
  • Provide delivery routing and service scheduling to team members
  • Manage $100,000 in parts inventory annually.
  • Manage customer accounts and collections


Service Technician

DCC Propane
02.2015 - 02.2019
  • Diagnosed and troubleshot problems, repairing, and restoring propane systems.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.


Bobtail Delivery Driver

DCC Propane
09.2012 - 02.2015
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered propane to both residential and commercial locations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintain all DOT requirements while on the job.

Education

High School Diploma -

McNairy Central High School
Selmer, TN

Skills

  • Staff Management
  • Customer Service
  • Business Planning
  • Vendor Management
  • Proficient in RCC and MOGO
  • Employee Scheduling
  • Performance Tracking and Evaluations
  • Productivity Improvements
  • District Growth Management
  • P&L Responsibility
  • Staff Development

Timeline

Service Technician

DCC Propane
02.2015 - 02.2019

District Manager

DCC Propane
09.2012 - Current

Bobtail Delivery Driver

DCC Propane
09.2012 - 02.2015

High School Diploma -

McNairy Central High School
Chad Craig